Radhika Mereddy

• Educated organization on project management processes and their significance through documentation and testing.
• Established performance goals and deadlines aligned with company objectives.
• Organized workflow to clarify employee roles while delegating tasks effectively.
• Monitored productivity, providing constructive feedback and coaching to enhance performance.
• Managed system acceptance testing for new or modified systems, ensuring quality deliverables.
• Trained green belt personnel and implemented process improvements.

• Executed Salesforce implementation through business analysis, quality assurance, and data analysis.
• Managed integration of Lifeworks benefit management system via thorough business analysis and quality assurance.
• Collaborated with Product Owner teams to deliver effective business solutions in Salesforce.com.
• Provided strategic guidance to enhance business visions and improve operational efficiencies.
• Conducted rigorous testing during integration to ensure seamless functionality.
• Identified process gaps and gathered requirements for Jira integration with business teams.
• Developed comprehensive documentation and user guides to improve user comprehension.
• Facilitated meetings to prioritize functions and finalize top three requirements.

• Executed Salesforce implementation, focusing on business analysis, quality assurance, and data analysis.
• Managed Lifeworks benefit management system integration through business analysis and quality assurance.
• Conducted integration implementation and rigorous testing to ensure seamless functionality.
• Collaborated with business teams to identify process gaps and gather requirements, integrating findings into Jira for product development.
• Developed comprehensive process documentation and user guides to facilitate user understanding.
• Finalized conversion by addressing outstanding key functionalities in collaboration with MSI, enhancing Lifeworks design.
• Enhanced MSI quality and development timeliness through targeted improvement initiatives.
• Facilitated meetings with business representatives to prioritize functionality items and complete requirements for top three items.

• Led multiple phases of Software Development Life Cycle for Print Machine and OMS00 applications.
• Scheduled client meetings to gather requirements and provide project updates.
• Customized client data to meet specific customer requirements.
  Applied postal discounts based on eligibility criteria established by clients.
• Conducted unit testing and deployed configurations on client machines.
• Delivered remote admin and user training sessions for software use.
• Developed customer-specific manuals for admin and user training.
• Provided remote support for client production issues to ensure operational continuity.

Environment: Print Machine Tool, OMS 500, .NET, SQL Server (2005, 2008 and 2010), SSRS and MS Access.

• Designed web-based applications for programs, including enhancements for Free Pregnancy Test Program.
• Executed integration of private lab reporting data into systems to streamline operations.
• Maintained and updated MCSHC Division web pages using Red Dot Web Content Management System.
• Conducted analysis and reporting with SAS to enhance data accuracy and accessibility.
• Served as point of contact for local health departments regarding lead program database access.
• Facilitated data conversions and maintained databases while supporting staff with technical issues.
• Developed reports for IRIS system upgrades to improve usability for Indiana Family Helpline users.
• Researched Federal Title V Block Grant guidelines to collect and analyze relevant data.

Designed websites for interconnect services, enhancing functionality for clients and administrators.

• Utilized Cold Fusion 4.5, JavaScript, and MS-Access 2000 for site development.
• Developed a client extranet with extensive features to facilitate information updates.
• Created a real estate site that allows administrators to manage content and images easily.
• Implemented data integration and analysis to support application performance.
• Produced comprehensive reports to track website usage and user engagement.
• Executed software installation and upgrades to maintain system efficiency.
• Provided ongoing application support to ensure optimal user experience.

• Developed software in VB and SQL Server 7.0 for product and customer detail retrieval.
• Utilized various scripts for backup, recovery, cascading actions, and data management.
• Automated supermarket operations using Oracle for backend and Java for frontend.
• Created a comprehensive system to manage customer, vendor, and product information.
• Facilitated billing, payment processing, and receipt generation within supermarket system.
• Designed hotel management application using Oracle 7.3 with Forms as frontend technology.
• Implemented data validation and retrieval processes for product and customer information.
• Employed SQL, PL/SQL, Forms, and Reports to enhance project functionality.