IT professional with over 10 years of experience in insurance, banking, and financial services as a business analyst and functional tester. Expertise in Agile methodologies and automation testing with Tosca, delivering quality solutions through effective requirement gathering and documentation. Proven leadership in managing teams of six, ensuring successful project transitions, and maintaining strong client communication across multiple countries. Skilled in project management, stakeholder communication, and process improvement, driving operational efficiency and strategic decision-making. Experienced Business Analyst with expertise in requirements analysis, business test scenarios, use cases, and traceability matrices.
Insurance-Motor, Third Party (Motor, life), Disaster
Conducted requirement analysis and user story evaluations to define project scope.
Prepared use cases and test plans for core upgrades and hotfix releases.
Facilitated meetings with stakeholders to gather requirements and address inquiries.
Developed functional test scenarios to validate system functionality and performance.
Insurance-Motor
Executed automated test scripts using Tosca to identify defects and validate application requirements.
Collaborated with developers, business analysts, and QA team to ensure comprehensive test coverage.
Managed test data in Tosca, creating and maintaining datasets for various scenarios.
Documented test scripts, test data, and relevant information for future reference.
Reported defects clearly, providing concise reproduction steps for effective troubleshooting.
Conducted regression tests to verify that software changes did not introduce new defects.
Maternity Leave- Dec 2024-> June 2025
ABSI - Regression testing for the Claim and Finance module.
Worked as an associate lead for the Claim and Finance module, where I transitioned regression cases from Capgemini while handling a team of six.
Lead different releases, and prepared planning documents and daily reports.
Worked closely with higher management to handle transition issues.
Regression testing, sanity testing, RAP testing, test planning, and test strategy.
Conducted user story analysis and prepared functional and training documents.
Executed test cases, identified bugs, and reported to Jira.
Managed agile project ABS Turkey, encompassing modules for Person, Contract, Claim, and Sales Portal.
Developed functionalities for Claims module, including claim creation, payment processing, and closure via RAP and BATCH.
Implemented web service solutions for enhanced claims processing.
WI allows Additional regular premium investments to live policies (initially for WMP), features like New Investment, Top Ups, Withdrawals, Dealing instruction, Assets performance and History of transactions whereas Enhanced functionalities contain all the transactions like Withdrawals, Illustrations, Reports, PDF Changes, Adviser and Client changes etc.