RADHIKA RAJ S
Summary
Highly accomplished Finance professional with an MBA qualification and a proven track record of 10 years in accounting. Recognized for exceptional interpersonal skills and the ability to build strong relationships. Proficient in people management, driving organizational growth through data-driven decision making, and meticulous account management. Actively pursuing CMA (U.S) certification to enhance proficiency in management accounting and strategic financial decision-making.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Specialist - Accounts & Services
HCL Technologies Ltd
11.2023 - Current
- Continued in the same strategic role post-acquisition of the Verizon business unit by HCLTech , ensuring seamless transition and business continuity.
- Led end-to-end P2P and R2R operations, including intercompany settlements, vendor management, and GRIR reconciliation using SAP and Ariba .
- Reviewed and approved General Ledger journals in compliance with DTP/SOP standards.
- Oversaw Month-End Closing , coordinating with clients and process owners to ensure timely closure and accurate financial reporting.
- Managed SLAs, KPIs, and control procedures for finance operations; resolved billing disputes and vendor issues, maintaining 100% compliance .
- Conducted revenue forecasting , trend , and flux analysis on spend and TBR data to support strategic decision-making.
- Drove automation and process improvement initiatives , enhancing efficiency and standardization across global regions.
- Supervised and mentored team members, led knowledge transitions , and supported stakeholders through dashboards and analytical reporting.
- Analyzed business metrics to refine compensation structures, optimize workforce costs, and improve productivity planning.
- Managed financial planning cycles , ensuring optimal resource allocation and performance tracking.
- Delivered detailed project and performance reports to senior management, highlighting key outcomes and improvement areas.
- Designed and implemented training materials to improve onboarding and knowledge retention.
- Partnered with cross-functional teams to streamline workflows, enhance compliance, and develop client-focused solutions.
Specialist - Accounts & Services
Verizon Data Services India Pvt Ltd
01.2020 - 10.2023
- Improved global billing accuracy by 70% and reduced dispute credits by 3% of revenue through variance analysis, invoice validation, and cross-functional collaboration.
- Oversaw the entire Contract Lifecycle , from contract setup to Accounts Receivable collection , ensuring compliance and revenue integrity.
- Managed AR operations —including aging, disconnections, and inventory control—minimizing revenue leakage and maximizing collection efficiency.
- Led governance reviews with clients and internal stakeholders; developed SLA trackers, contract logs, and compliance reports for performance transparency.
- Leveraged SAP (MIRO, GRNI) and Ariba for PO-based invoicing, automation, and enhanced visibility into volume commitments.
- Executed invoice reviews, accrual postings, reconciliations, and month-end closings , ensuring accurate financial reporting.
- Conducted variance and flux analysis ; presented findings to clients and leadership for strategic decision-making.
- Managed US customer financials , payment reconciliations , and cash application to reduce unapplied credits.
- Supported forecasting, budgeting, and AOP preparation aligned with ASC 606 / IFRS 15 revenue standards.
- Directed team operations , including work allocation, project management, and escalation handling.
Senior Billing Analyst
Tata Consultancy Services (TCS)
07.2018 - 12.2019
- Managed customer billing and contract lifecycle, performed variance analysis, and supported month-end reporting for telecom clients.
- Conducted root cause analysis for recurring billing issues, driving process corrections and customer satisfaction improvements.
Accountant
202 Events LLC
03.2017 - 04.2018
- Oversaw bookkeeping, vendor payments, and payroll processing; reconciled accounts and prepared monthly MIS reports.
- Managed financial accounts, reconciling bank statements and monitoring cash flow to maintain accurate records.
- Reconciled monthly bank statements and resolved discrepancies.
- Managed accounts payable and receivable, ensuring timely settlement of invoices and maximizing cash flow.
- Posted journal and ledger entries, prepared financial statements and reports and closed books.
Internal Auditor
Accenture Services Pvt Ltd
06.2014 - 03.2017
- Executed internal audits for financial compliance, reviewed business processes for risk mitigation, and supported control documentation.
Associate Auditor
Conduent Business Services
04.2013 - 06.2014
- Conducted financial audits, reviewed expense claims, and ensured compliance with internal controls and accounting policies.
Education
MBA - Finance & HR
Anna University of Technology
Coimbatore, IndiaBBA - Accounting
Mahatma Gandhi University
Kochi, IndiaSkills
- Procure to pay/AP/PTP
- Order to cash/OTC
- Contract lifecycle management
- Record to report/RTR/AR
- FP&A
- Financial Reporting
- Revenue Recognition
- ASC 606/IFRS 15
- Power BI
- GRIR and ledger reconciliation
- Invoice processing/reviewing
- Variance and spend analysis
- Internal audit
- Flux analysis
- Training and mentoring
- Process transition
- KPI monitoring/Goal setting
- Sap s/4hana
- Ariba
- Team Management
- AOP/Budgeting/Forecasting
- Escalation Management
- Coupa
- Vendor invoice management
- Tableau
- Microsoft Office
- Root cause analysis
- Transition and automation projects
- Reconciliation
- Automation/Best Practices
Certification
- Pursuing CMA (US)
- ITIL V4 Foundation
- Introduction to data analytics
- Fundamentals of Visualization with Tableau
- Skilled in financial analysis and reports by creating budgets, forecasts, and models to support decisions.
- Revenue Analysis and Reporting: ASC 606, IFRS 15, and US GAAP, SOX Audit.
Timeline
Specialist - Accounts & Services
HCL Technologies Ltd
11.2023 - Current
Specialist - Accounts & Services
Verizon Data Services India Pvt Ltd
01.2020 - 10.2023
Senior Billing Analyst
Tata Consultancy Services (TCS)
07.2018 - 12.2019
Accountant
202 Events LLC
03.2017 - 04.2018
Internal Auditor
Accenture Services Pvt Ltd
06.2014 - 03.2017
Associate Auditor
Conduent Business Services
04.2013 - 06.2014
MBA - Finance & HR
Anna University of Technology
BBA - Accounting
Mahatma Gandhi University