Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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RADHIKA RATHI

RADHIKA RATHI

Kolkata

Summary

BUSINESS ANALYST Strategic and results-driven Business Analyst with 4.5+ years' of broad-based experience in business operations, account management, client relations, and new business development. Adept at conceptualizing solutions that align advanced analytics with business strategy to meet business objectives within acceptable levels of risk. Equipped with excellent communication skills, work ethics, and possess a strong sense of leadership with a commendable record of accomplishment. Keep abreast with industry and market trends and best practices.

Overview

8
8
years of professional experience

Work History

Finalist

01.2017
  • In ‘Game Theory’ and ‘Kurukshetra Battle
  • Contest’ Event as a part of ‘Melange’ conducted by KJ
  • SIMSR, Finalist in ‘Street Sangram’ event conducted by IIM
  • Indore Mumbai campus, 2016
  • Awarded Utkarsh award for achieving 100% store target in 2015 at Reliance.

Senior Key Account Manager

Make My Trip
Kolkata
12.2022 - Current
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Positioned global capabilities to expand market share.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Developed and delivered presentations to key customers to position products and services.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Maintained current knowledge of evolving changes in marketplace.
  • Built relationships with customers and community to promote long term business growth.

BUSINESS ANALYST

ZOMATO PVT. LTD
KOLKATA
04.2021 - 12.2022
  • B2B – Ad Sales
  • Analyzing key aspects of business to evaluate factors driving results and summarized to provide solutions to clients
  • Leading dine in Zomato PRO supply one of the key driving product for Kolkata
  • Maintaining responsibility of ad sales discount and business growth for account worth over 70Lakh of the city
  • Presently a part of Team handling 132 accounts including both dine in and delivery clients
  • Managing projects and creating a detailed business process roadmaps
  • Communicating business relevant information and providing structured feedback to senior management
  • Data interpretation & insights generation – interpreting the data in detail as per the specific business problems and generating insights from numbers to real life business solutions.

KEY ACCOUNT MANAGER

ZOMATO MEDIA PVT. LTD
KOLKATA
04.2018 - 03.2021
  • B2B – Ad Sales
  • Developed and maintained strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
  • Leveraged strategic planning to penetrate key accounts
  • Achieved ad sales acquisition target and managed portfolio of the highest priority clients of the city
  • Advised clients on relevant and impactful marketing communication to be displayed on their advertising space on
  • Zomato
  • Analyzed qualitative and quantitative data to uncover competition and industry information to drive the business revenue
  • Managed critical key accounts which have higher degree of complexity in terms of client servicing
  • Managed end-to-end client relationship included pitching, negotiation, contracting, campaign activation result tracking and troubleshooting

CLIENT RELATIONSHIP MANAGER

P.S GROUP
09.2017 - 03.2018
  • B2B – Sales (Residential and Commercial Sales)
  • Identified and communicated with potential clients
  • Served as the link of communication between key customers and internal teams
  • Ensured the correct products and services were delivered to customers in a timely manner
  • Prepare documents such as representation contracts ,purchase agreements, closing statements, leases and deeds
  • Accompanied buyers during visit to end inspections of property, advising them on the suitability and value of the homes they are visiting based on current market conditions
  • Evaluated mortgage options helping clients obtain financing at best rates and terms.

STORE MANAGER

RELIANCE
04.2015 - 05.2016
  • Sales
  • Delivered excellent service to ensure high levels of customer satisfaction
  • Maintained record of day to day sales and achieved weekly target
  • Created business strategies to attract new customers, expanded store traffic, and enhanced profitability
  • Responded to customer complaints and concerns in a professional manner
  • Prepared detailed reports on buying trends, customer requirements, and profits
  • CERTIFICATES
  • Certificate in Debate & elocution, 2016
  • Internshala Certificate of Training on Digital
  • Marketing,2016
  • ACHIEVEMENTS
  • Awarded Best Contributor In Help Age Awareness
  • Camp

Education

PGDM - Marketing

St Xavier’s

B.B.A - undefined

Shri Shiksha yatan College

HSC - undefined

Welland Gould Smith School (ISC)

SSC - undefined

Welland Gould Smith School (ICSE)

Skills

Consultingundefined

Work Availability

monday
tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Key Account Manager

Make My Trip
12.2022 - Current

BUSINESS ANALYST

ZOMATO PVT. LTD
04.2021 - 12.2022

KEY ACCOUNT MANAGER

ZOMATO MEDIA PVT. LTD
04.2018 - 03.2021

CLIENT RELATIONSHIP MANAGER

P.S GROUP
09.2017 - 03.2018

Finalist

01.2017

STORE MANAGER

RELIANCE
04.2015 - 05.2016

PGDM - Marketing

St Xavier’s

B.B.A - undefined

Shri Shiksha yatan College

HSC - undefined

Welland Gould Smith School (ISC)

SSC - undefined

Welland Gould Smith School (ICSE)

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