Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Accomplishments
Languages
Websites
Timeline
Generic

Radhika R Nair

Pathanamthitta

Summary

Dedicated and detail-oriented Payroll & HR Operations Specialist with hands-on experience managing end-to-end payroll processes for EMEA clients, particularly ( German Payroll ). Skilled in independently handling client communications, ensuring payroll accuracy, and maintaining compliance with regional regulations. Demonstrates strong capabilities in HR operations, data integrity, SLA adherence, and customer satisfaction. Proficient in Microsoft Office tools, especially Excel, for reporting, reconciliation, and process optimization. Adept at using payroll systems and tools to streamline operations and deliver high-quality service in fast-paced environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

<ul> <li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li> <li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li> <li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li> <li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li> <li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li> <li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li> <li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li> <li>Implemented process improvements to streamline operational tasks and reduce delays.</li> <li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li> </ul>

STRADA GLOBAL
Kochi
09.2023 - Current
  • Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.
  • Ensure payroll accuracy and compliance with German labor laws and tax regulations.
  • Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.
  • Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.
  • Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.
  • Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.
  • Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.
  • Implemented process improvements to streamline operational tasks and reduce delays.
  • Collaborated with cross-functional teams to enhance communication and project efficiency.

<ul><li>Enhanced Search Accuracy: Improved organic product search relevance by rigorously applying content guidelines and analyzing trends, leading to higher quality results.</li><li>Accelerated New Hire Proficiency: Developed and delivered effective training programs, resulting in faster onboarding and improved performance of new team members.</li><li>Streamlined Knowledge Sharing: Created and maintained comprehensive documentation and wiki pages, ensuring consistent process understanding and efficient team operations.</li><li>Optimized Workflow Efficiency: Proactively monitored and managed workflow, resolving issues and</li><li>Remote</li></ul>

Amazon Development Center
01.2021 - 08.2023
  • Enhanced Search Accuracy: Improved organic product search relevance by rigorously applying content guidelines and analyzing trends, leading to higher quality results.
  • Accelerated New Hire Proficiency: Developed and delivered effective training programs, resulting in faster onboarding and improved performance of new team members.
  • Streamlined Knowledge Sharing: Created and maintained comprehensive documentation and wiki pages, ensuring consistent process understanding and efficient team operations.
  • Optimized Workflow Efficiency: Proactively monitored and managed workflow, resolving issues and
  • Remote

<ul><li>Improved Meeting Efficiency: Streamlined planning and coordination of client and executive team meetings, resulting in 15% reduction in meeting preparation time.</li><li>Enhanced Financial Accuracy: Managed invoicing, receipts, and financial reporting using QuickBooks, leading to a demonstrable reduction in discrepancies and improved financial tracking.</li><li>Optimized Inventory Management: Maintained and updated inventory records, contributing to a potential 5% decrease in inventory discrepancies and improved stock control.</li><li>Reduced Administrative Overhead: Efficiently managed filing, mail, and administrative tasks, freeing up an 10% of departmental time for other critical activities.</li></ul>

Muthoot Diagnostics
Thiruvalla
10.2015 - 01.2019
  • Improved Meeting Efficiency: Streamlined planning and coordination of client and executive team meetings, resulting in 15% reduction in meeting preparation time.
  • Enhanced Financial Accuracy: Managed invoicing, receipts, and financial reporting using QuickBooks, leading to a demonstrable reduction in discrepancies and improved financial tracking.
  • Optimized Inventory Management: Maintained and updated inventory records, contributing to a potential 5% decrease in inventory discrepancies and improved stock control.
  • Reduced Administrative Overhead: Efficiently managed filing, mail, and administrative tasks, freeing up an 10% of departmental time for other critical activities.

<ul><li>Managed wage garnishment orders: Processed and administered wage garnishments in compliance with federal, state, and local regulations.</li><li>Client and stakeholder communication: Acted as a point of contact for custodial parents, employees, courts, agencies, and attorneys, providing clear and timely information.</li><li>Data management: Utilized ADP's systems to track and update garnishment orders, ensuring accurate and efficient processing.</li><li>Compliance and accuracy: Ensured all garnishment orders were processed accurately and within legal timeframes to avoid penalties.</li></ul>

ADP Pvt. Ltd.
Hyderabad
06.2011 - 06.2012
  • Managed wage garnishment orders: Processed and administered wage garnishments in compliance with federal, state, and local regulations.
  • Client and stakeholder communication: Acted as a point of contact for custodial parents, employees, courts, agencies, and attorneys, providing clear and timely information.
  • Data management: Utilized ADP's systems to track and update garnishment orders, ensuring accurate and efficient processing.
  • Compliance and accuracy: Ensured all garnishment orders were processed accurately and within legal timeframes to avoid penalties.

Education

PGDHRM - Human Resource Management

Indira Ghandhi National Open University
Indira Gandhi National Open University
01-2021

HSC (Intermediate) -

Hyderabad
Hyderabad
01.2012

BSc. (Bachelors) - Biotechnology

Hyderabad
Hyderabad

Skills

Payroll Processing (EMEA) Payroll Compliance & Regulatory Reporting

Payroll Reconciliation & Audits HRIS & Payroll Systems (SAP, Oracle, Workday)

Microsoft Excel Confidential Data Handling SLA & KPI Monitoring

Certification

  • Overview of Basic German Payroll processing - 2025
  • DOA- 2007

Languages

English | Hindi | Malayalam | Tamil | Telugu

Awards

RNR award for the month of September 2021., Quality Champion award and Just Do It award for the month of November 2021 for supporting 2 team members in improving their precision., Quarterly Excellence Award for Q1 2025.

Accomplishments

· RNR award for the month of September 2021.

· Quality Champion award and Just Do It award for the month of November 2021 for supporting 2 team members in improving their precision.

· Quarterly Excellence Award for Q1 2025.

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1

Timeline

<ul> <li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li> <li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li> <li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li> <li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li> <li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li> <li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li> <li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li> <li>Implemented process improvements to streamline operational tasks and reduce delays.</li> <li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li> </ul>

STRADA GLOBAL
09.2023 - Current

<ul><li>Enhanced Search Accuracy: Improved organic product search relevance by rigorously applying content guidelines and analyzing trends, leading to higher quality results.</li><li>Accelerated New Hire Proficiency: Developed and delivered effective training programs, resulting in faster onboarding and improved performance of new team members.</li><li>Streamlined Knowledge Sharing: Created and maintained comprehensive documentation and wiki pages, ensuring consistent process understanding and efficient team operations.</li><li>Optimized Workflow Efficiency: Proactively monitored and managed workflow, resolving issues and</li><li>Remote</li></ul>

Amazon Development Center
01.2021 - 08.2023

<ul><li>Improved Meeting Efficiency: Streamlined planning and coordination of client and executive team meetings, resulting in 15% reduction in meeting preparation time.</li><li>Enhanced Financial Accuracy: Managed invoicing, receipts, and financial reporting using QuickBooks, leading to a demonstrable reduction in discrepancies and improved financial tracking.</li><li>Optimized Inventory Management: Maintained and updated inventory records, contributing to a potential 5% decrease in inventory discrepancies and improved stock control.</li><li>Reduced Administrative Overhead: Efficiently managed filing, mail, and administrative tasks, freeing up an 10% of departmental time for other critical activities.</li></ul>

Muthoot Diagnostics
10.2015 - 01.2019

<ul><li>Managed wage garnishment orders: Processed and administered wage garnishments in compliance with federal, state, and local regulations.</li><li>Client and stakeholder communication: Acted as a point of contact for custodial parents, employees, courts, agencies, and attorneys, providing clear and timely information.</li><li>Data management: Utilized ADP's systems to track and update garnishment orders, ensuring accurate and efficient processing.</li><li>Compliance and accuracy: Ensured all garnishment orders were processed accurately and within legal timeframes to avoid penalties.</li></ul>

ADP Pvt. Ltd.
06.2011 - 06.2012

PGDHRM - Human Resource Management

Indira Ghandhi National Open University

HSC (Intermediate) -

Hyderabad

BSc. (Bachelors) - Biotechnology

Hyderabad

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