Summary
Overview
Work History
Education
Skills
Certification
Certificate
Timeline
Generic

Radhika S

Coimbatore

Summary

Dynamic Senior Floor Manager at Orra Fine Jewelry Pvt Ltd, recognized for implementing loss prevention strategies that significantly reduced theft. Expert in sales strategies and team management, fostering employee engagement and enhancing customer relations. Proven track record in optimizing inventory and driving revenue growth through effective training and performance improvements.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Floor Manager

Orra Fine Jewelley Pvt Ltd
10.2017 - Current
  • Implemented loss prevention strategies, significantly reducing instances of theft while maintaining an inviting store atmosphere.
  • Improved communication between staff and management by conducting regular team meetings for updates and feedback sessions.
  • Continuously analyzed sales data to identify trends and opportunities for growth, making strategic adjustments as necessary to drive results.
  • Boosted store revenue through effective inventory management, ensuring optimal stock levels and timely replenishment.
  • Mentored junior staff members in best practices for customer service, sales techniques, and product knowledge, enhancing overall team performance.
  • Championed exceptional standards for cleanliness and organization throughout the store, creating an appealing shopping experience for customers.
  • Enhanced customer satisfaction by addressing concerns promptly and providing tailored solutions.
  • Reduced employee turnover rate by fostering a positive work environment and offering regular training opportunities.
  • Developed strong relationships with vendors to negotiate favorable terms, resulting in increased profit margins.
  • Collaborated with other department managers to develop cohesive operational plans that maximized overall efficiency.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and proper cash drawer reconciliation at the end of shifts.
  • Addressed staffing needs proactively by recruiting and onboarding high-quality candidates, ensuring adequate coverage during peak hours.
  • Assisted in budgeting processes to maintain control over expenses while maximizing profitability.
  • Established clear expectations for employee conduct policies, leading to a consistent level of professionalism across the entire team.
  • Supported company-wide initiatives such as sustainability programs or charitable events by promoting awareness among staff members and customers alike.
  • Optimized sales performance with targeted marketing initiatives and strategic product placement.
  • Conducted thorough evaluations of staff performance, identifying areas for improvement and providing constructive feedback for continuous growth.

Education

Intercalated Bachelor Of Science - IT

G.H.S.S
Coimbatore

Skills

  • Health and safety
  • Team management
  • Policy enforcement
  • Sales strategies
  • Employee engagement
  • Customer relations
  • Team building
  • Employee management
  • Sales training
  • Team training and development
  • POS systems
  • Performance improvements

Certification

ORRA KNOWLEDGE CHAMP!!! OKC


SALESFORCE TRAINING COMPLETED!!!!


BEST EMPLOYEE OF THE YEAR 2023


DREAM PURCHASE PROGRAM DPP @ORRA


Certificate

GIA  Participate Certificate

Diamond Grading Training Completed 2023

Timeline

Senior Floor Manager

Orra Fine Jewelley Pvt Ltd
10.2017 - Current

Intercalated Bachelor Of Science - IT

G.H.S.S

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Radhika S