Radhika S

Senior Floor Manager

Orra Fine Jewelley Pvt Ltd

10.2017 - Current

Implemented loss prevention strategies, significantly reducing instances of theft while maintaining an inviting store atmosphere.
Improved communication between staff and management by conducting regular team meetings for updates and feedback sessions.
Continuously analyzed sales data to identify trends and opportunities for growth, making strategic adjustments as necessary to drive results.
Boosted store revenue through effective inventory management, ensuring optimal stock levels and timely replenishment.
Mentored junior staff members in best practices for customer service, sales techniques, and product knowledge, enhancing overall team performance.
Championed exceptional standards for cleanliness and organization throughout the store, creating an appealing shopping experience for customers.
Enhanced customer satisfaction by addressing concerns promptly and providing tailored solutions.
Reduced employee turnover rate by fostering a positive work environment and offering regular training opportunities.
Developed strong relationships with vendors to negotiate favorable terms, resulting in increased profit margins.
Collaborated with other department managers to develop cohesive operational plans that maximized overall efficiency.
Oversaw daily cash handling procedures, ensuring accuracy in transactions and proper cash drawer reconciliation at the end of shifts.
Addressed staffing needs proactively by recruiting and onboarding high-quality candidates, ensuring adequate coverage during peak hours.
Assisted in budgeting processes to maintain control over expenses while maximizing profitability.
Established clear expectations for employee conduct policies, leading to a consistent level of professionalism across the entire team.
Supported company-wide initiatives such as sustainability programs or charitable events by promoting awareness among staff members and customers alike.
Optimized sales performance with targeted marketing initiatives and strategic product placement.
Conducted thorough evaluations of staff performance, identifying areas for improvement and providing constructive feedback for continuous growth.