RADHIKA SABOO

An accomplished professional with nearly 4 years of experience as a Business Analyst in ANR Software Private Limited (Sister Concern of Altametrics Inc. USA)., a provider of Cloud-based Enterprise Software Solutions. Experienced in successfully implementing Restaurants (workforce, scheduling, and inventory management system) and Xformity (Business Intelligence system) for Fortune 500 Restaurant brands.

Efficient in managing techno-functional operations, project management, requirement gathering, software development lifecycle, go-live support, and client interaction.

Skilled in Agile and Waterfall methodologies with proficiency in managing projects and new systems implementations for streamlining operations as per organizations quality standards. Possess excellent skills in preparing & delivering presentations to the clients.

PROJECTS UNDERTAKEN

1. e*RS (Electronic Restaurant Services):

• One of the primary projects of Altametrics providing different modules to clients as per their requirements that includes Labor, HR, Inventory, Waste Management, Cash and sales, and other modules.
• Clients: McDonald's, Buffalo Wild Wings, Arby’s, Chicken Chick Salad and many more.
• Contribution: Requirement gathering, analyzing the feasibility of the new engineering change request, and providing support during the implementation phase. Manual testing, Integration, and regressive testing of different modules. Made mockup design for new change requests, Statement of work, PowerPoint presentations using Office 365. Review the test cases and scenarios made by QA team.

2. Integration Managers:

• Third party utility software that interacts with server and fetches data from the application as per the client’s requirements.
• Clients: Buffalo Wild Wings and Arby’s
• Contribution: Worked with vendors like McLane, Gordon Food Services, Sysco for integrating the services and processes with the system.

3. Mobile Applications - Altametrics Schedules, DAR, Clock, and Inventory application:

• Clients: Internal (Altametrics).
• Skills Used: Requirement Analysis, Documentation, Screen Design, Writing Test Plans, Test Cases Good Communication Skills, Mobile GUI Testing, Manual Testing, SQL.
• Contribution: Prepare various screens covering required functionalities, executing Test Plan for GUI Testing and Functional Testing. Functional, Technical and Database verifications, document the Functional document along with various guides, perform the KT for various teams and clients.ment the Functional document along with various guides, perform the KT for various teams and clients.

• Requirement gathering and understanding client's needs over the calls or mails.
• Project management and coordination including planning, research analysis and implementation.
• Prepared BRDs, FRDs and customer oriented release notes as per the client requirements.
• Knowledge of Software Requirement Specification (SRS) and Agile Methodology.
• Bug tracking and forwarding to responsible team and coordinating with them to get it fixed with in SLA.
• Preparing and reviewing test cases and test scenarios by the QA team for the latest developments.
• Manual testing of the product and their various modules.
• Design PowerPoint Presentation for the developments or enhancements.
• Worked on Office 365, SharePoint, Trello, JIRA and Microsoft Teams for documentation and tracking projects.
• Conduct knowledge transfer (KT) sessions of various modules and processes involved.

• Class Representative (2014-2018)
• Member Of Amity Club of Fashion Society- Moda Eterna.
• Secured 2nd and 3rd position in Kho-Kho in Sangathan (University Sports Event), October 2016.
• Military Training in Amity University, Manesar.

• Driving & Exploring New Destinations Across India, Listening Music, reading books and blogs.
• Quick Learner with extensive experience in the domains of Project Coordination, Team Management and Business operations.
• Diligent, Organized and Team Player.
• Flexible, efficient, and Proactive.
• Can easily handle pressure and can work efficiently in case of tight deadlines.
• Ability to use logical & creative approaches for solving problems.

• English
• Hindi
• French

Date of Birth - 20-06-1996

Marital Status - Single

I hereby declare that all the information given here are true to the best of my Knowledge.

RADHIKA SABOO