Radhika Somani
Project Manager
Bangalore
Summary
Resourceful Project Manager with 8 years of IT expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Keen eye for detail and a disciplined approach adhering to project schedule and budget, identifying problems and providing targeted solutions,increasing efficiency, productivity and revenue while effectively driving projects through to completion based on milestones and top-notch communication
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Project Manager/Scrum
Amadeus Software Labs Pvt Ltd
Bangalore
09.2021 - Current
- Proficient in agile methodology for project management, including Scrum and Kanban, as well as ability to foster teams that maximize productivity and drive results, ensuring goals are achieved on time and within budget.
- Experience with Scrum methodology in a software development project, including knowledge of daily stand-up meetings, backlog management, sprint planning, daily scrum meetings, sprint reviews, and sprint retrospectives.
- Create project plans to fit stakeholder and customer needs and deliver with-in budget on desired outcomes, full accountability for project results by providing financial oversights
- Master handling Service Stability Projects, Migration projects, Security projects for all streams across Amadeus by monitoring project progress, identifying risks and taking corrective action as needed.
- Led large cross functional teams in the deployment of enterprise-wide projects and programs including team of internal staff and external vendors in delivering business solutions and defining project roles and responsibilities in close collaboration with the Customer, including project scope and objectives to ensure a cross-functional understanding amongst project members
- Perform project tracking through JIRA and Confluence clear and concise status reports and time management reports; proactively identify potential issues and track project member progress against commitments
- Learn from recent projects to identify and recommend improvements, cost saving initiatives, and substitutions to positively impact current and future project budget or schedule
- Skilled Risk Manager with extensive experience in developing and implementing successful risk management policies, proficient at evaluating risk for significant transactions, analyzing business processes to determine business' “risk appetite', and developing reports
- Executed 3 in-depth projects that arrived on-time and under budget and received Star Awards by organization
- Problem Solving skills: Worked with team to procure and implement multiple enterprise-level software packages, including MDW, Cognos
- Negotiation Skills: Negotiated terms for complex agreements for Airlines with Fortune 500 clients
Project Manager for Caterpillar
HCL
Bangalore
10.2019 - 08.2021
- Worked with Caterpillar India Pvt Ltd and oversaw delivery of all new projects, providing regular and timely updates to senior leadership on all deliverables, including status reports and presentations, as well as gathering requirements for new projects.
- As project manager of Caterpillar's major initiative for the Global IT Team, I headed a team that was responsible for coordinating the design, development and launch of Caterpillar's "Lets do the Work" which helped my organization to achieve a 10% increase in faster manufucturing and sofware deployment programs
- Project planning and tracking initiatives for 3-5 projects at a time, including development of project plans, schedules, and reports; monitoring project performance; and making recommendations to management to ensure adherence to project plan.
- Established and maintained project timelines, tracking key milestones and coordinating with cross-functional teams to ensure all deliverables were met on time. Coordinated and managed vendor selection, including work needed to be done by third-party vendors.
- Handled ITSM process like Change Management and Reporting,conducting CAB Meetings and reporting the status of the change and releases.Tracking the incidents and conducting the RCA
- Release Management, assigning releases to change and demands
- Demand Management : Creation of small projects called demands and assigning teams to work and following up on the status of the demands.
Co-ordinator & WorkSmart Trainer- Microsoft
HCL
Bangalore
01.2019 - 10.2019
- Worked with Microsoft's IT Team to improve IT functionality by minimizing incidents, co-ordinating with teams, recruiting technicians and provided remote support to technicians in the field
- Communications Plan: Establish a plan for time-reporting and project status reporting processes, managing the dissemination of routine and non-routine communications
- Communications Infrastructure: Able to execute the communications plan including user acceptance and training sufficient to ensure internal and external reporting/communications will be met
- Responsible for notification, tracking, timeline alerts, and escalations when needed
- As a WorkSmart Trainer, managed/produced communications/newsletters across PAN India for Microsoft and corporate training/presentations
- Managed IT Sessions for the new hires, engaged in the New Employee Orientation and explained the role of IT in Microsoft
- Conducting Work Smart Trainings across India on Microsoft Technologies & the latest products launched at Microsoft
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Volunteered at Microsoft CSR initiatives like Go-Green, providing assistance with day-to-day operations.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Track the status of projects, coordinating with teams and delivering projects.
- Developing the resource plan addressing how resources are brought onto and taken off the project as supporting detail to the project plan.
- Kept project’s clients informed, solicited their feedback, and managed changing expectations
Team Lead
HCL
Hyderabad
07.2017 - 12.2018
- Worked as Team Lead for Microsoft Consumer Services & Enterprise Retail
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Held weekly team meetings to inform team members on company news and updates.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Reporting : Setting up meetings, create & share Customer status report, creating reports in Power BI for weekly updates to customers
- Implemented Sprint Planning by adopting Agile methodologies Identifying and allocating resources to work on user stories
- Managing the Technical support team/Customers in resolving various issues/problems with the inventory/software distribution process
- Troubleshooting SCCM infrastructure issues, backups and monitoring
- Managing Clients using the SCCM (Installation/Uninstallation of Clients), writing scripts for automation using PowerShell
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Orchestrated integration and communication of software upgrades.
- Adopted cost-effective, useful solutions to implement into current systems.
- Served as subject matter expert on proposed technology purchases.
- Drove continuous improvement of IT governance processes.
Associate Software Engineer
Tech Mahindra
Hyderabad
12.2014 - 06.2017
- Designed, planned and implemented new systems and enhancements to existing systems to improve productivity.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Coordinated scheduled releases and updates.
- Chaired daily project meetings using Agile methodologies and Scrum formats.
- Adhered to internal release development guidelines and processes to mitigate liabilities and align with business goals
- Administration, maintenance & support of System Center Operations Manager (SCOM) 2012 for Microsoft.
- Deployment of SCOM client to the IT infrastructure along with patch management and report generation
- Monitoring Management servers on regular intervals & Configuring URL Monitoring
Education
12th -
Mother’s Public School
Bhubaneswar, Odisha 06.2008 - 08.2010
Bachelor of Technology - Computer Science
GITA BBSR
Bhubaneswar, Odisha 09.2010 - 06.2014
Skills
Agile Methodology
Project Management : JIRA, MS Project , MS Excel
Project planning, analysis and execution
Effective Business Communication
Advanced problem solving & Leadership skills
Team Player
Risk Management
Accomplishments
- Successfully led fundraising projects for HelpAge India
- Volunteered along with flood-rehabilitation communities in Bhubaneswar Odisha
- Contributed towards learning for Girls Education in Save the Children NGO in Bhubaneswar
- Participated in CSR activities by Go-Green Initiative
- Attended the workshop on “Ethical Hacking” both Level 1 and Level 2 held at GITA, BBSR and cleared basic hacking techniques.
- Attended the National Conference on “ORACLE” held at the KIIT University. Certified with ORACLE 11G course
Additional Information
Ability to learn new technologies faster, good verbal and written communication skills, comprehensive problem-solving abilities, ability to deal with people diplomatically, willingness to learn, team facilitator and hard worker.
• Being a Quick learner, can work in rapidly changing environments.
• Hardworking, exuding confidence and possessing excellent time management skills.
• Self-Motivated, Goal Oriented, Flexible and adaptable.
Certification
Foundations of Project Management by Google on Coursera
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager/Scrum
Amadeus Software Labs Pvt Ltd
09.2021 - Current
Project Manager for Caterpillar
HCL
10.2019 - 08.2021
Co-ordinator & WorkSmart Trainer- Microsoft
HCL
01.2019 - 10.2019
Team Lead
HCL
07.2017 - 12.2018
Associate Software Engineer
Tech Mahindra
12.2014 - 06.2017
Bachelor of Technology - Computer Science
GITA BBSR
09.2010 - 06.2014
12th -
Mother’s Public School
06.2008 - 08.2010