Summary
Overview
Work History
Education
Skills
Timeline
Generic

Radhika KN

Human Resources - Shared Services And Recruitment
Bangalore

Summary

Detail-oriented and performance-driven HR Associate with extensive experience across recruitment, HR shared services, employee relations, and compliance in global organizations. Proven ability to manage end-to-end HR operations, high-volume sourcing, onboarding, HRIS administration, and employee support in fast-paced, multicultural environments. Known for strong stakeholder management, process accuracy, and compliance adherence..

Overview

21
21
years of professional experience

Work History

People and Culture Associate (Global Sourcing)

Centric Software Services
Bengaluru
10.2024 - 07.2025

Global Sourcing Recruiter

  • Partnered with HR and business leaders across EMEA and the Americas to understand workforce requirements and define sourcing strategies for HR Shared Services roles.
  • Proactively sourced and built talent pipelines for high-volume and critical roles such as HR Coordinators, Payroll Specialists, HRIS Analysts, Recruiters, and HR Business Partners.
  • Employed diverse sourcing techniques including Boolean searches, LinkedIn Recruiter, job boards, talent communities, social media, and employee referral networks.
  • Applied inclusive sourcing methods aligned with diversity, equity, and inclusion (DEI) goals.
  • Stayed informed on regional talent trends, compensation benchmarks, and compliance requirements to support strategic sourcing and recruitment operations.

Shared Services

  • Contributed to large-scale HR transformation initiatives and shared services build-outs with a focus on scalable sourcing strategies.
  • Delivered data-driven reporting and insights to optimize sourcing outcomes and stakeholder engagement.
  • Built and sustained long-term relationships with prospective talent and internal business clients.
  • Adapted effectively to multicultural, international teams with a flexible and culturally sensitive approach.
  • Distributed merit review letters to employees and managers, ensuring timely and compliant communication post- compensation cycles.
  • Maintained detailed and auditable worklogs to support HR service delivery transparency and internal audits.
  • Processed employee leave requests in compliance with local labor laws and company policies, coordinating with payroll and line managers.
  • Coordinated background verification with third-party agency (Security Watchdog), ensuring accurate documentation and timely follow-ups to meet compliance standards.
  • Accurately created and maintained employee records in ADP for new hires, terminations, and employment changes, supporting payroll and regulatory compliance.
  • Created and managed IT service tickets for laptop provisioning and access setup, ensuring smooth onboarding of new hires.
  • Drafted and issued probation-related correspondence (start, confirmation, extension) in partnership with HR Business Partners and line managers.
  • Maintained accurate records of contractor information and raised deactivation tickets to ensure timely removal of system access upon contract completion.
  • Assigned and tracked mandatory learning modules for new joiners to ensure compliance with onboarding and organizational training requirements.
  • Applications Used: ADP, Everfi, Pingboard

Consultant - Media Monitoring

Edelman
Bengaluru
07.2024 - 09.2024
  • Conducted targeted news searches using Google platforms and other digital tools to identify relevant industry updates aligned with client needs.
  • Interpreted and synthesized search findings into clear, actionable summaries tailored to client objectives.
  • Formatted and shared news insights in a professional and client-ready format, ensuring timeliness and accuracy.
  • Engaged with clients to understand their strategic goals and information needs, enabling customized content delivery and proactive support.

Human Resources Coordinator (TA)

Waters Pvt.Ltd
Bengaluru
01.2023 - 02.2024
  • Design and implement an overall recruiting strategy
  • Consult with managers to discover staff requirements and specific job objectives
  • Create and post job descriptions on career websites, newspapers, and universities boards
  • Contact new employees and prepare onboarding sessions
  • Scheduling the interviews in different Time zones (APAC and EMEA)
  • Resolve queries by referring to documentation such as frequently asked questions and standard
  • Maintaining Tracker for smoother functioning of the team
  • Coordinating with the Hiring Manager, Executive admins and the candidates to resolve queries
  • Uploading the resumes and maintaining the application status in the portal
  • Scheduling briefing calls and take part in the briefing calls

Human Resources Coordinator (USIT)

Emids
Bengaluru
12.2021 - 12.2022
  • Design and implement an overall recruiting strategy
  • Consult with managers to discover staff requirements and specific job objectives
  • Write and post job descriptions on career websites, newspapers, and universities boards Help the hiring team with recruiting methods and interview questions
  • Contact new employees and prepare onboarding sessions
  • Prepare new hire paperwork ensuring legislation requirements are met Prepare Background Verification Letters
  • Initiating Green Card process with the US and Immigration by coordinating with Corporate HR Handling the H-1 process of a candidate
  • Scheduling the interviews in different Time zones
  • Maintaining the extended Purchase Orders of the Contractors Initiate de-activation and separations for the Contractors
  • Applications used
  • Greenhouse
  • ARC
  • Time and Attendance System

ERC Senior Associate

Amazon India Development Center, Bengaluru
Bengaluru
02.2021 - 09.2021
  • Resolve queries by referring to documentation such as frequently asked questions and standard Operating procedures and escalate where these cannot be resolved.
  • Take ownership of customer/employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
  • Identify gaps in the supporting documentation and areas where the level of customer service could be improved driving increased numbers of questions / queries being resolved at first contact.
  • Demonstrating effective communication and cooperation with other team members (including other teams)
  • HR applications used
  • PopleSoft 8.9 ver ADP – US Payroll tool
  • Time and Attendance System
  • Salesforce
  • People Portal
  • Panorama
  • Trouble Ticketing – Service Request Workflow Web Application

Senior Media Executive

Empower Research
Bengaluru
07.2010 - 07.2011
  • Project : Social Media Monitoring Client :Hard Rock Café
  • Gathering real-time market/competitor/industry intelligence by tracking and analyzing media coverage, mainly news
  • Research and aggregation of media coverage for a particular company, product, brand, event, industry, etc
  • Synthesis & analysis of the coverage to cull out relevant articles
  • Timely presentation of a synopsis of the coverage to clients in an easy, reader friendly format

Media Analyst

Manthan Software Services Private
Bengaluru
11.2005 - 07.2010
  • Analyzed the views of the journalist articles in print media regarding automobiles in the UK
  • Create a report of contents of the articles using the Precise Data Capture Software Conducted Media Research for data required for the automation industry
  • Analyzing the impressions of the data
  • Interacted with clients and got to know their requirements Managed the team will work allocation and timely delivery as a senior associate
  • Experience in the audio analysis of the news clipping for the UK automobile industry (capturing the comments by listening to the audio files)
  • Experience in providing data as per the clients (Department of Health – UK) requirement (performance in service, hospitality) as per the print media articles.

Process Executive

Infosys
Bengaluru
09.2004 - 11.2005
  • Updated process documentation for the client-specific project Review and edit the articles for products of BT
  • Wrote client-customized report
  • Updated product features and specifications on the portal
  • Live maintenance of the webpage information
  • Publish the content of the client
  • Monitoring of the live webpage for any errors while adding a new product specification

Education

Bachelor of Arts - Journalism, English Literature, And Psychology

NMKRV College For Women
Bengaluru, India
04.2001 -

Skills

Talent Acquisition & Global Recruitment (High-Volume Hiring, DEI Sourcing, Candidate Pipeline Development) HR Shared Services & Operations (HRIS Administration – Workday HCM, ADP, PeopleSoft; Payroll Support; Employee Records Management) Employee Relations & Compliance (Background Verification, Statutory Compliance, Policy Implementation, Compensation & Benefits) Stakeholder Management & Client Engagement (Cross-Cultural Collaboration, HR Business Partnering, Issue Resolution) Process Excellence & Reporting (HR Transformation, Workflow Optimization, Data-Driven Insights, Audit-Ready Documentation) HR Applications & Tools (Workday HCM, ADP, PeopleSoft, Greenhouse, Salesforce, Pingboard, Everfi, ARC, Panorama, Time & Attendance Systems) Content & Research (Media Monitoring, Technical Writing, Digital Marketing, Client Reporting) Soft Skills (Detail-Oriented, Communication, Problem-Solving, Adaptability, Stakeholder Engagement)

Timeline

People and Culture Associate (Global Sourcing)

Centric Software Services
10.2024 - 07.2025

Consultant - Media Monitoring

Edelman
07.2024 - 09.2024

Human Resources Coordinator (TA)

Waters Pvt.Ltd
01.2023 - 02.2024

Human Resources Coordinator (USIT)

Emids
12.2021 - 12.2022

ERC Senior Associate

Amazon India Development Center, Bengaluru
02.2021 - 09.2021

Senior Media Executive

Empower Research
07.2010 - 07.2011

Media Analyst

Manthan Software Services Private
11.2005 - 07.2010

Process Executive

Infosys
09.2004 - 11.2005

Bachelor of Arts - Journalism, English Literature, And Psychology

NMKRV College For Women
04.2001 -
Radhika KNHuman Resources - Shared Services And Recruitment