Summary
Overview
Work History
Education
Skills
Timeline
LEADERSHIP & ACTIVITIES
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Raelynn Kuykendall

Gary

Summary

Motivated and reliable professional pursuing an entry-level management position with Enterprise. Experienced in customer service, sales, and team leadership, with a proven record of reliability, problem-solving, and performance improvement. Skilled in driving sales growth, supporting team development, and ensuring exceptional customer experiences.

Overview

6
6
years of professional experience

Work History

General Manager

Subway
04.2025 - Current
  • Oversee daily operations, including scheduling, labor tracking, and sales performance.
  • Support and motivate team members through contests, recognition, and development initiatives.
  • Evaluate business performance and implement strategies to increase efficiency and results.
  • Drive continuous improvement in customer service, employee engagement, and operational standards.

Cashier/Customer Service

Pilot Flying J Travel Center
04.2021 - 04.2025
  • Provided high-volume customer service, processing payments accurately and efficiently.
  • Assisted customers with product selection and issue resolution.
  • Maintained compliance with safety and stock procedures while supporting front-end operations.
  • Helped train and support new employees, building teamwork and efficiency.

Mobile Expert

T-Mobile
06.2024 - 03.2025
  • Learned and applied sales techniques to meet and exceed company goals.
  • Educated customers on devices, accessories, and protection plans, consistently achieving upsell targets.
  • Tracked personal and team sales performance, contributing to store-wide success.
  • Delivered excellent customer service to strengthen relationships and retention.

Stocker

Walmart
09.2020 - 03.2021
  • Managed product stocking, rotation, and organization to maximize sales floor readiness.
  • Collaborated with team members to meet daily stocking and recovery goals.
  • Maintained a safe, orderly workspace to reduce risk of accidents.

Cashier/Service Desk Worker

Menards
09.2019 - 05.2020
  • Handled purchases, returns, and rentals while resolving customer issues with professionalism.
  • Processed payments quickly and accurately.
  • Supported a high-volume customer service environment with strong teamwork.

Intern

Calumet Township Trustee
06.2019 - 08.2019
  • Provided customer service in person and over the phone, handling inquiries with professionalism.
  • Assisted with hardware/software troubleshooting to support office operations.
  • Resolved customer issues and improved efficiency in daily tasks.

Education

Bachelor of Science - Psychology

Indiana State University
12.2024

Skills

  • Team Leadership & Scheduling
  • Sales & Upselling Strategies
  • Customer Service & Retention
  • Performance Evaluation & Goal Tracking
  • Problem-Solving & Conflict Resolution
  • Organization & Time Management

Timeline

General Manager

Subway
04.2025 - Current

Mobile Expert

T-Mobile
06.2024 - 03.2025

Cashier/Customer Service

Pilot Flying J Travel Center
04.2021 - 04.2025

Stocker

Walmart
09.2020 - 03.2021

Cashier/Service Desk Worker

Menards
09.2019 - 05.2020

Intern

Calumet Township Trustee
06.2019 - 08.2019

Bachelor of Science - Psychology

Indiana State University

LEADERSHIP & ACTIVITIES

  • Girl Scouts of the USA (2005–Present)
  • National Honor Society (2016–Present)
  • Precision Step Team (2019)
  • Softball Team Captain (2014–2018)
Raelynn Kuykendall