RAFIQ SHAH
Bengaluru
Summary
Accomplished security professional with extensive experience at Air India, leading airport security operations and crisis management. Excelled in aviation security, achieving a notable 88.23% promotion rate and recognition for exemplary handling of critical incidents. Skilled in risk management and staff training, demonstrating a proven track record of enhancing operational efficiency and safety standards.
Overview
33
33
years of professional experience
1
1
Certification
Work History
AGM Security
Air India
01.2021 - 06.2024
- Headed Security Operations as Station Security Head - Air India Ltd at Kempegowda International Airport - Bengaluru.
- Successfully handled 13+ Haj flights operations in Medina, SA.
- Ensured operations for 25 flights in compliance with external agencies like TSA (USA) and DFT (UK), and internal authorities like BCAS (INDIA).
- Attended various Security Audits and Inspections conducted by BCAS and Air India.
- Initiated and Executed Security arrangements for BLR-SFO direct US flight in conjunction with KIAL, Bengaluru.
- Implemented corrective measures as per aviation/airline security protocols and ensured compliance with company rules & regulations.
- Monitored numerous Vande Bharat Mission flights during COVID-19.
- Conducted Recruitment drive of AIATSL Staff for Bangalore station.
Senior Manager - Security
Air India
06.2014 - 01.2021
- Headed the Security Team, Security Operations and Haj Operations as Station Security Head at Bengaluru, Vizag and Hyderabad International Airports. Handled 20+ flights per day.
- Recommended, developed, and implemented aviation security policies and procedures.
- Continuously assessed department goals and procedures, managed staff, directed operations, recruited, trained, and ensured high-quality service delivery through disciplined supervision.
- Headed the Air India Security Team for VVIP Flight Operation of Hon. Prime Minister of India Shri Narendra Modi's visit to China, Tunisia, Indonesia, Mysore and Bangalore.
- Headed Security Operations at RGI Intl Airport - (Hyderabad) including Air India Haj Operations for the year 2015 & 2016.
- Assigned staff at flight operations, screening positions, monitored breaks, conducted training, ensured time and attendance tracking.
- Assisted screening officers in dealing with complaints, security incidents, and other aviation issues.
- Conducted regular performance reviews and recommendations for employee recognition program.
- Implemented corrective measures as per aviation/airline security protocols and ensured compliance with company policies/rules, customer regulations.
Dy. Manager Security - Junior Security Assistant
Air India
11.1991 - 06.2014
- Secured 88.23% in Exam & Promoted to Asst Manager - Security.
- Detected Dummy IED & received Certificate of Appreciation by BCAS
- Appreciated by GM Security Air India for Bomb Threat handling on Air India Flight AI 933 (Cochin-Delhi) diverted to Bangalore.
Education
Master of Commerce -
Nagpur University
1989
Bachelor of Commerce -
Amravati University
1987
Skills
- Aviation Security
- Airport Security Operations
- Security Operations
- Risk Management
- Security Consultation
- Recruitment & Training
Certification
- Valid Basic AVSEC Refresher Certificate
- Basic AVSEC conducted by BCAS
- X-Ray Screening Examination (BCAS)
- Dangerous Good Regulation training (AI)
- Safety Management System (Air India)
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Timeline
AGM Security
Air India
01.2021 - 06.2024
Senior Manager - Security
Air India
06.2014 - 01.2021
Dy. Manager Security - Junior Security Assistant
Air India
11.1991 - 06.2014
Master of Commerce -
Nagpur University
Bachelor of Commerce -
Amravati University