Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RAFIQ SHAH

Bengaluru

Summary

Accomplished security professional with extensive experience at Air India, leading airport security operations and crisis management. Excelled in aviation security, achieving a notable 88.23% promotion rate and recognition for exemplary handling of critical incidents. Skilled in risk management and staff training, demonstrating a proven track record of enhancing operational efficiency and safety standards.

Overview

33
33
years of professional experience
1
1
Certification

Work History

AGM Security

Air India
01.2021 - 06.2024
  • Headed Security Operations as Station Security Head - Air India Ltd at Kempegowda International Airport - Bengaluru.
  • Successfully handled 13+ Haj flights operations in Medina, SA.
  • Ensured operations for 25 flights in compliance with external agencies like TSA (USA) and DFT (UK), and internal authorities like BCAS (INDIA).
  • Attended various Security Audits and Inspections conducted by BCAS and Air India.
  • Initiated and Executed Security arrangements for BLR-SFO direct US flight in conjunction with KIAL, Bengaluru.
  • Implemented corrective measures as per aviation/airline security protocols and ensured compliance with company rules & regulations.
  • Monitored numerous Vande Bharat Mission flights during COVID-19.
  • Conducted Recruitment drive of AIATSL Staff for Bangalore station.

Senior Manager - Security

Air India
06.2014 - 01.2021
  • Headed the Security Team, Security Operations and Haj Operations as Station Security Head at Bengaluru, Vizag and Hyderabad International Airports. Handled 20+ flights per day.
  • Recommended, developed, and implemented aviation security policies and procedures.
  • Continuously assessed department goals and procedures, managed staff, directed operations, recruited, trained, and ensured high-quality service delivery through disciplined supervision.
  • Headed the Air India Security Team for VVIP Flight Operation of Hon. Prime Minister of India Shri Narendra Modi's visit to China, Tunisia, Indonesia, Mysore and Bangalore.
  • Headed Security Operations at RGI Intl Airport - (Hyderabad) including Air India Haj Operations for the year 2015 & 2016.
  • Assigned staff at flight operations, screening positions, monitored breaks, conducted training, ensured time and attendance tracking.
  • Assisted screening officers in dealing with complaints, security incidents, and other aviation issues.
  • Conducted regular performance reviews and recommendations for employee recognition program.
  • Implemented corrective measures as per aviation/airline security protocols and ensured compliance with company policies/rules, customer regulations.

Dy. Manager Security - Junior Security Assistant

Air India
11.1991 - 06.2014
  • Secured 88.23% in Exam & Promoted to Asst Manager - Security.
  • Detected Dummy IED & received Certificate of Appreciation by BCAS
  • Appreciated by GM Security Air India for Bomb Threat handling on Air India Flight AI 933 (Cochin-Delhi) diverted to Bangalore.

Education

Master of Commerce -

Nagpur University
1989

Bachelor of Commerce -

Amravati University
1987

Skills

  • Aviation Security
  • Airport Security Operations
  • Security Operations
  • Risk Management
  • Security Consultation
  • Recruitment & Training

Certification

  • Valid Basic AVSEC Refresher Certificate
  • Basic AVSEC conducted by BCAS
  • X-Ray Screening Examination (BCAS)
  • Dangerous Good Regulation training (AI)
  • Safety Management System (Air India)

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)

Timeline

AGM Security

Air India
01.2021 - 06.2024

Senior Manager - Security

Air India
06.2014 - 01.2021

Dy. Manager Security - Junior Security Assistant

Air India
11.1991 - 06.2014

Master of Commerce -

Nagpur University

Bachelor of Commerce -

Amravati University
RAFIQ SHAH