Rafiya Tanveer

Managed client accounts for Razorpay, Robosoft, Nextracker, and F5 to ensure effective support.

• Served as primary contact for multiple clients, facilitating communication and addressing needs.
• Supervised four recruiters to refine sourcing strategies and enhance follow-up processes.
• Achieved over 90% closure rate in recruitment for mid to senior-level positions.
• Streamlined hiring timelines by aligning internal resources with client requirements.
• Collaborated with hiring stakeholders to develop actionable hiring plans tailored to client goals.

• Processed candidate documentation for international onboarding with NMC compliance, ensuring accuracy and timeliness.
• Maintained comprehensive candidate records while developing robust talent pipelines.
• Delivered submissions within strict timelines, upholding compliance standards consistently.
• Leveraged technologies such as SAP, Salesforce, and ServiceNow to improve operational efficiency.

Supported diverse industries such as Finance, Pharma, Medical Devices, Telecom, and Logistics.

• Managed client onboarding and recruitment delivery, enhancing engagement and efficiency.
• Served as primary contact for clients, aligning hiring needs with internal recruiters.
• Coordinated job intake calls and shared hiring strategies for timely candidate submittals.
• Tracked client feedback and maintained performance dashboards to boost candidate pipeline quality.
• Delivered periodic updates and insights to optimize clients' hiring processes.

• Managed end-to-end client relationships for multiple tech and non-tech hiring accounts.
• Coordinated with internal recruiters to ensure timely delivery of relevant candidate profiles.
• Scheduled and led intake calls to refine hiring priorities, timelines, and expectations.
• Enhanced client retention through consistent recruitment results and proactive follow-ups.
• Facilitated smooth onboarding for new clients by aligning job descriptions and workflow processes from day one.