Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ragavendiran L

Bengaluru

Summary

Experienced Quality Assurance and GRC professional with 14 years in audit management, SDLC governance, regulatory compliance, and risk assessment across technology domains. Proven expertise in control testing, process improvement, and performance management, leveraging tools such as Jira, ServiceNow, and Tableau for compliance validation and reporting. Strong leader, skilled in stakeholder management, root cause analysis, and implementation of quality frameworks to ensure adherence to enterprise Application security and compliance standards.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Governance, Risk & Compliance (Specialist)

Persistent Systems for Wells Fargo
12.2024 - Current

● Reviewed findings to ensure the Application team’s adherence to GRC frameworks, organizational guidelines, and the Enterprise Application Security Program. Approved Change Requests (CR) for deployment, when no critical issues or open vulnerabilities were identified.

● Validated Developer Segregation of Duties (DSoD) and detective controls to ensure no unauthorized production deployments by developer-access users.

● Implementing records management (RM) processes ensuring accurate classification, retention, and secure disposal in line with regulatory and corporate policies.

● Led User Acceptance Testing (UAT) cycles to validate functionality, usability, and compliance of systems before production deployment.

● Provided post-deployment SDLC support to the Application team through Jira, ensuring remediation of deployments that did not meet governance and compliance standards.

Governance, Risk & Compliance

Euclid Innovation For Wells Fargo
05.2023 - 04.2024

● Led Risk & Control Self-Assessment (RCSA) with the CFCR team to identify control and process gaps between Quality Assurance and CFCR operations.

● Prepared and presented quality scores, error trends, key highlights, root cause analyses, and action plans to stakeholders in weekly and monthly meetings, leveraging Tableau dashboards for data-driven insights.” Risk Assessment

Quality Assurance - GRC

TATA Consultancy Services
04.2011 - 05.2023

● Collaborated with the RPA team to automate manual processing and QA activities, ensuring accuracy and reliability of automation outputs.

● Conducted testing of applications in cloud environments ensuring compliance & quality.

Managed QA team performance, Training &audit documentation for compliance.

Education

Master of Arts - Accounting and Business Management

Annamalai University
Chidambaram
06-2010

Skills

  • Operational Risk
  • Internal Audits
  • Root Cause Analysis
  • RCSA
  • Quality Assurance & Control
  • Governance, Risk & Compliance
  • SDLC Governance & Compliance
  • Jira, ServiceNow, Thread Fix & DSoP

Certification

CERTIFIED AZ-900, 10/01/23

Timeline

Governance, Risk & Compliance (Specialist)

Persistent Systems for Wells Fargo
12.2024 - Current

Governance, Risk & Compliance

Euclid Innovation For Wells Fargo
05.2023 - 04.2024

Quality Assurance - GRC

TATA Consultancy Services
04.2011 - 05.2023

Master of Arts - Accounting and Business Management

Annamalai University
Ragavendiran L