Summary
Overview
Work History
Education
Skills
Languages
Interests
Languages
Timeline
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Ragesh Manju

Ragesh Manju

Dubai

Summary

I am well Known with up-skilling skillset on the respective work field. I am flexible, reliable and possess excellent time keeping skills. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products.

Well-versed in implementing PMP, Prince2, Agile & Scrum, Six Sigma Belts, Lean management, ITIL, Generative AI, AI & Machine Learning, Data Science, Data Analyst, Business Analyst, Cyber Security, Cloud Computing (AWS & Azure)

Overview

5
5
years of professional experience

Work History

Account Manager, Inside Sales

Simplilearn
Bangalore
05.2023 - 04.2024
  • The job of an Inside Sales Specialist is to generate leads, qualify prospects, and nurture customer relationships through effective communication and sales strategies.
  • Managed a team of inside sales representatives in achieving their individual goals.
  • Coached team members on how to effectively close deals with clients.
  • Conducted customer outreach activities to build relationships with clients.
  • Analyzed customer data to identify potential sales opportunities.
  • Negotiated pricing and contracts with customers.
  • Developed and implemented sales strategies to increase revenue.
  • Understanding the Product Knowledge completely to make the customer choose the correct path as it is oriented to their career.

Business Development Associate

Byjus
Coimbatore
11.2021 - 09.2022
  • Product Knowledge about Edu-Tech
  • Direct Sales
  • Inside Sales
  • Tele calling
  • Telecommunication
  • Marketing
  • Building strong Rapport with customers
  • Good average in revenue generation
  • Lead Generation.

Representative Operations

Concentrix
Bangalore
04.2019 - 08.2020
  • Her Majesty's Revenue and Customs (HMRC) Tax payment
  • Making payments and refunds to the customers
  • Cross verification of documents based on customer's personal details using CINS
  • Calculation of accounts & Redress due amount
  • Payments according to the customer preferred yellow notes
  • Handling client calls based on collecting the data of the customer
  • Remittance will be forwarded to the customers upon their refund
  • Resolving queries raised by the customers
  • Ensuring the customer's account with the current date before paying the refund
  • To make sure the customer being deceased or not before the refund being initiated
  • Calculating the insurance amount based on the customer's policy.

Education

B.Com(BPS) -

PSG College of Arts & Science
04.2019

12th - Higher Secondary

GRG Matriculation Higher Secondary School
Coimbatore, India
04-2016

10th - Matriculation

GRG Matriculation Higher Secondary School
Coimbatore, India
04-2014

Skills

  • Tele Marketing
  • Tele Sales
  • Inside Sales
  • Direct Sales
  • International Voice
  • International Non-Voice
  • Excel
  • Citrix
  • Sales Force
  • Leadsquare
  • Team Management
  • Communication
  • Product Knowledge

Languages

  • English, Native or Bilingual Proficiency
  • Tamil, Native or Bilingual Proficiency
  • Kannada, Professional Working Proficiency
  • Hindi, Elementary Proficiency

Interests

  • Marketing
  • BPO
  • Sales
  • Finance
  • Operations
  • Quality
  • CEH
  • Production

Languages

English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Kannada
Beginner
A1

Timeline

Account Manager, Inside Sales

Simplilearn
05.2023 - 04.2024

Business Development Associate

Byjus
11.2021 - 09.2022

Representative Operations

Concentrix
04.2019 - 08.2020

B.Com(BPS) -

PSG College of Arts & Science

12th - Higher Secondary

GRG Matriculation Higher Secondary School

10th - Matriculation

GRG Matriculation Higher Secondary School

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Ragesh Manju