

Results-driven and highly motivated professional with 6 years of experience in client management, fitness coaching, and operations. Currently pursuing a Diploma in Hotel Management at IHMCS to combine strong interpersonal and client relationship skills with professional front office hospitality standards. Adept at handling high-pressure situations, operational decision-making, and fostering long-term customer relationships.
Client Relationship & Front Office
Client consultation, guest relation building, active listening, dispute resolution, and strong negotiation capabilities
Technical Proficiency
Working knowledge of MS Office Suite (Word, Excel, PowerPoint), Google Workspace, and basic front desk administration
Soft Skills & Leadership
Problem-solving under pressure, operational decision-making, time management, and seamless team collaboration
Operations & Hospitality
Handling daily service operations, schedule management, high service delivery standards, and client onboarding