RAGHAV PESHKAR
Pune,Maharashtra
Summary
To secure a challenging position as an SAP professional where I can apply my expertise in SAP applications, business process management, and problem solving skills to contribute to organizational success while achieving continuous professional growth.
Overview
8
8
years of professional experience
Work History
Lead
Principal Global Services
Pune
12.2021 - Current
- Acted as the primary point of contact for resolving complex queries and escalations.
- Conducted quality check and audits to maintain service standards.
- Delivered engaging training sessions that enhanced employee knowledge and skills.
- Managed end-to-end training lifecycle, from planning and delivery to evaluation, ensuring effective knowledge transfer.
- Utilized SAP SuccessFactors to manage employee data in Employee Central, ensuring accuracy of MDF and foundation objects.
- Ticketing Tools: ServiceNow (ITSM), Salesforce, JIRA.
- Demonstrated core competencies in role-based permissions (RBP), MDF, business rules, and people profile configuration.
- Managed employee data within HRIS systems to ensure accurate record-keeping and compliance.
- Experience on Foundation objects in Employee Central, including Legal Entity, Business Units, Division and Department.
- Skilled in creating custom fields and associations within MDF objects to ensure accurate data capture.
Process Associate
TATA Consultancy Services
Nagpur
07.2018 - 06.2021
- Worked with Talent Acquisition Group and Resource Management Group teams on day to day tasks.
- Managed insurance operations Policy Servicing, Change Details, Switch Funds.
- Handled high volume while maintaining quality and compliance.
- Trained new hires and conducted knowledge sharing sessions.
- Applications used: Bancs
Education
BCCA: B.com - Computer Application
Rashtra Sant Tukdoji Maharaj University
Nagpur05-2016
Skills
- Training delivery
- Tech Writer
- Employee Central (EC)
- Role-Based Permissions (RBP)
- MDF Objects
- Business Rules
- Foundation Objects Employee
- Report Center
- Applications: Success Factors Employee Central and Implementations
- Customizations: Configuration and Employee Life Cycle
- Management and RBP: Position Management and Time Management
AWARDS ACKNOWLEDGEMENTS
- Employee of the Month - TCS
- Gem of the Month - PGS
- Dream team award - Best team in the business vertical.
Timeline
Lead
Principal Global Services
12.2021 - Current
Process Associate
TATA Consultancy Services
07.2018 - 06.2021
BCCA: B.com - Computer Application
Rashtra Sant Tukdoji Maharaj University