Raghav R
Bangalore
Summary
Insightful professional in financial services field, known for high productivity and efficient task completion. Possess specialized skills in market analysis, risk management, and client relation. Excel in problem-solving, and adaptability, ensuring success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Senior Representative Advisor, L2
Concentrix
Bangalore
11.2023 - Current
- Supported high-value clients, resolving technical issues on MacOS and iOS platforms.
- Applied critical thinking and problem-solving to resolve escalated user concerns.
- Practiced collaboration and communication in a fast-paced customer support environment.
Foreign Exchange Trader
Self Employed
Remote
04.2020 - Current
- Researched macroeconomic and price-action factors to identify high-probability setups.
- Conducted in-depth backtesting to improve strategy reliability and reduce risk.
- Designed and tested a prototype emotional-awareness tool using physiological data to control overtrading behavior.
- Practiced risk-adjusted decision making in live market conditions, maintaining psychological discipline.
- Applied structured problem-solving to improve performance across volatile trading environments.
Senior Technical Support Engineer
Smartwave Technology
Coimbatore
08.2019 - 09.2023
- Diagnosed and resolved complex system issues, increasing reliability and customer satisfaction.
- Built strong client relationships through proactive support and communication.
- Applied analytical thinking and structured problem-solving under tight deadlines.
Sales and Marketing Executive
Madras Cargo Carriers
Coimbatore
08.2018 - 07.2019
- Developed and executed marketing strategies to support business growth.
- Managed client communications and streamlined marketing operations.
- Analyzed market trends to align campaigns with business goals.
Technician Apprentice
Ashok Leyland
Chennai
06.2017 - 07.2018
- Contributed to development and testing of BS4/BS6 engines, supporting compliance and performance improvement.
- Assisted in transitioning to environmentally friendly engine technologies through hands-on engineering tasks.
Education
Bachelor of Commerce -
NIILM University
Kaithlal, India01.2024
Diploma in Mechanical Engineering -
Sri Ramakrishna Mission Vidyalaya Polytechnic College
Coimbatore, India04-2017
TA101 -
Asha Councelling and Training centre
Coimbatore, India01.2017
Skills
- Risk management
- Client relationship management
- Price action analysis
- Technical troubleshooting
- Problem solving
- Teamwork and collaboration
Hobbies and Interests
- Sports
- Traveling
- Self Improvement
Disclaimer
I affirm that, to the best of my knowledge, all the details included in this resume are both accurate and truthful.
Languages
- English
- Tamil
- Kannada
Personal Information
- Date of Birth: 06/05/98
- Gender: Male
- Nationality: Indian
Timeline
Senior Representative Advisor, L2
Concentrix
11.2023 - Current
Foreign Exchange Trader
Self Employed
04.2020 - Current
Senior Technical Support Engineer
Smartwave Technology
08.2019 - 09.2023
Sales and Marketing Executive
Madras Cargo Carriers
08.2018 - 07.2019
Technician Apprentice
Ashok Leyland
06.2017 - 07.2018
Bachelor of Commerce -
NIILM University
Diploma in Mechanical Engineering -
Sri Ramakrishna Mission Vidyalaya Polytechnic College
TA101 -
Asha Councelling and Training centre
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