Summary
Skills
Work History
Education
Certification
Accomplishments
Timeline
Overview
BusinessAnalyst
RAGHAV SHARMA

RAGHAV SHARMA

+91 - 8802541601

Summary

  • ·A futuristic and forward-looking technocrat and an Agile Practitioner with 7.10 years of explicit experience in Project Execution, Business Analysis, Requirement Gathering, Programming & Coding and Predictive Analysis for Telecom, Banking and Insurance domain.
  • Presently working with client Shell India Ltd., Bengaluru as Project Manager handling a team of 8 members working on Worldwide LAN IOS device upgrade project for the organization
  • Rich experience in analysis of financial data as it pertains to each project in their control, including the proper distribution and allocation of resources, the implementation of budgets and the quantification of monetary risk and impact
  • Supervised and led program and project staff to oversee the impacts and interdependencies between programs and working to ensure initiatives meet the goals and objectives of the executive leadership team
  • Proficient in Business Analysis: conceptualizing, developing, implementing solutions, partnering closely with business leaders & stakeholders to achieve higher levels of efficiency & effectiveness across Telecom & Banking domains
  • Led & mentored a team of budding employees as well as worked as a dedicated designer and a Senior developer for our client British Telecom in the FTTP, FTTC and WLR area.
  • Led the makeover and update of an old application for a leading bank client in Singapore.
  • Hands-on experience in Power BI, DevOps, Rest APIs, Oracle database10g, 12C, PL/SQL, Shell Script, Tableau
  • Efficient in mapping requirements of clients as well as multiple stakeholders, documenting RFPs and RFIs, translating the requirements into business requirement documents (BRD), functional requirement documents (FRD), technical solution; effective in developing, transitioning and customizing processes in line with specified guidelines
  • Highly energetic & motivated with excellent leadership, interpersonal, analytical, problem solving and communication skills

Skills

  • Product Development
  • Requirement Gathering
  • Business Requirement Documents (BRD)
  • Functional Requirement Documents (FRD)
  • Figma
  • Test Plans and Cases
  • SQL
  • Atlassian JIRA
  • Methodology Implementation
  • Agile Principles
  • Solution Architecture
  • Scrum Methodology
  • Power BI
  • Rest API
  • SOAP API
  • SVN
  • UNIX
  • MS Office

Work History

Senior Business Analyst

TekSystems
03.2022 - Current
  • While working with one of the leading clients – ‘Shell’ in the capacity of a Sr. Business Analyst administered One Time Cost Estimation Toolkit (OCET), an IT Project in the company.
  • Leading a project for connectivity - LAN IOS Upgrade , which includes a world wide stakeholder management task and coordination.
  • Using SQL for drilling down data and practicing data warehousing
  • Implementing established policies, system monitors and controls to ensure the successful management and reporting of all corporate initiatives in the program
  • Expertise in driving vision and road map across various assignments; equally adept in architecting business solutions using ground up development
  • Proven skills in Project Management; handled the multiple portfolios as per the core business objectives; developed internal project management tool and drafted SOW by identifying Scope, Schedule, Budget and Resource plan
  • Defining service standards & guidelines that serve as benchmark; presenting various weekly/monthly MIS reports pertaining to process and productivity
  • Monitoring all project tasks and ensure compliance to all timeframe and resolve all issues according to required project plan and administer everyday activities and assist to resolve all issues within organization.
  • Analyzing all team work performance and ensure achievement of all objectives within required deadlines and monitor all system functionality

Senior Business Analyst

Synechron Technologies
08.2021 - 03.2022
  • Collaborated with a leading bank client in Singapore to revamp and update their outdated application, ensuring enhanced functionality and improved user experience.
  • Conducted comprehensive requirement gathering sessions to understand client needs and translate them into clear and concise specifications for the development team.
  • Established Service Level Agreements (SLAs) for APIs to ensure optimal performance and timely delivery of services.
  • Utilized Figma, a collaborative design tool, to create and iterate on interface designs, enhancing the user experience.
  • Ensured all project-related information, including requirements, specifications, and documentation, was meticulously organized and readily available for the development team.
  • Maintained adherence to the bank's compliance standards, actively reviewing and incorporating necessary measures into the application design and development process.
  • Effectively communicated any project spill-overs, documenting the reasons behind them and providing clear explanations to the client, thus maintaining transparency and accountability.
  • Demonstrated a thorough understanding of data flow and end-to-end functionality within the application, enabling efficient problem-solving and troubleshooting.
  • Acquired in-depth knowledge of Standard Operating Procedures (SOPs) for each team involved, facilitating the retrieval of specific data when required.

Business Analyst

Guardian Life Insurance
03.2021 - 08.2021
  • Visualized and integrated reports and maintained the dashboards with RDBMS
  • Maintained and recorded the Rest APIs for the product
  • Managed the development team with 6 associates and coordinated with the QA Team for quality development
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Technical Business Analyst

Infosys
07.2015 - 03.2021
  • Implemented Agile / Waterfall methodology, developed comprehensive test plans, tracked activities and assured overall quality including functionality, performance & scalability for British telecom
  • Contributed in Flowstream design for FTTP, FTTC and WLR
  • As most of the architecture was SQL based , I have been involved in data extraction , data manipulation , optimization.
  • Developed a PL/SQL based tool which saved around 15 man hours per release
  • Transformed data for excel sheet reports to more expressive and understandable state
  • · Led & mentored a team of budding employees as well as worked as a dedicated designer and a Senior developer for British Telecom in the FTTP, FTTC and WLR area
  • Designed & developed L2C Orchestration; participated in Bridge Case assignment and resolution as a part of ASM
  • Optimized the process program for Flowstream and recommended manual process improvements to increase team productivity
  • Monitored test preparation by manual test plan, identified variances and took appropriate corrective action
  • Maintained MQs, Servers, Sub Versioning, a part of volunteered work stack

Education

Bachelor's Of Technology - Electrical, Electronics Engineering Technologies

Guru Gobind Singh Indraprastha University
Delhi
06.2015

High School -

CBSE Board
Delhi
03.2011

Certification

  • CBAP - Certified Business Analysis Professional
  • Scrum Certification 2022 + Scrum Master + Agile Scrum Training
  • Project Management Professional (PMP)
  • API and Web Services Fundamentals
  • Analyzing and Visualizing Data with Microsoft Power BI
  • Global Agile Developer Certification
  • Certification for Leadership skills - IIM Ahmadabad

Accomplishments

  • Acknowledged with the Insta Award for being the most reliable Designer and Analyst as recommended by client in 2022 as well as for best performer in the unit of ITSO in 2023 with Shell Ltd.
  • Recognized with the Bravo Award for most productive team of the year in FY 2017-18
  • Facilitated a demand which raised an additional billing of £40,000/month and 18 man-days in Infosys Ltd.
  • Successfully reduced project spillover by 20% through improved requirement gathering and proactive communication with the development team.

Timeline

Senior Business Analyst

TekSystems
03.2022 - Current

Senior Business Analyst

Synechron Technologies
08.2021 - 03.2022

Business Analyst

Guardian Life Insurance
03.2021 - 08.2021

Technical Business Analyst

Infosys
07.2015 - 03.2021

Bachelor's Of Technology - Electrical, Electronics Engineering Technologies

Guru Gobind Singh Indraprastha University

High School -

CBSE Board

Overview

8
8
years of professional experience
1
1
Certificate
RAGHAV SHARMA