Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

RAGHAV SHARMA

Delhi

Summary

Dynamic and results-driven Technical Project Manager with 10+ years of experience delivering complex IT initiatives in domain-agnostic environments. Backed by a strong foundation in software development and a career spanning business analysis and technical leadership, I lead globally distributed teams to deliver scalable, cloud-native, and data-driven solutions using Agile, Scrum, and DevOps.

Skilled in SOW creation, client presentations, and stakeholder engagement, I manage 5+ concurrent projects with technologies like SQL, Power BI, RPA, Boomi, and Oracle integrations. Passionate about aligning technical execution with evolving business goals while continually expanding my technical capabilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Technical Project Manager/Business Analyst

TechnePlus
08.2023 - Current
  • Directed delivery of 5+ concurrent enterprise-scale IT projects in Data Analytics, RPA, and Application Integration (Dell Boomi) across US, UK, and MEA.
  • Led end-to-end migration from MicroStrategy to Power BI; managed stakeholder engagement, migration planning, data validation, user enablement, reducing BI licensing costs.
  • Drafted and presented Statements of Work (SOWs) and tailored solutions to clients, translating business needs into actionable project plans and enhancing stakeholder alignment during pre-sales and project initiation phases.
  • Managed globally distributed, cross-functional teams including developers, data engineers, BAs, QAs; ensured sprint health and delivery of KPIs.
  • Implemented Agile frameworks and CI/CD pipelines via Azure DevOps, increasing delivery velocity by 30%.
  • Designed advanced analytics dashboards using Power BI, SQL, SSRS, DAX to drive performance monitoring and SLA compliance.
  • Led end-to-end delivery of a data analytics initiative leveraging Microsoft Fabric(Power Automate and PowerApps), integrating Power BI, Data Factory, and OneLake to enable unified, real-time business insights across distributed data sources.
  • Led Oracle Cloud ERP support team, delivering analytics and BI enhancements for Avery Dennison.
  • Established project governance, risk management, and performance tracking frameworks for accountability and transparency.

Project Manager

TEKsystems
03.2022 - 05.2023
  • Collaborated with cross-functional teams to implement Microsoft Fabric as a unified data platform, streamlining data pipelines, enhancing governance, and reducing reporting latency for enterprise-wide dashboards.
  • Collaborated with Product Owners and executives for roadmap, release planning, impact assessments, prioritization.
  • Developed Power BI dashboards integrating Azure SQL and Excel data for real-time KPI monitoring and SLA compliance.
  • Conducted SQL data analysis and supported data warehousing with Azure Data Lake and Synapse for reporting and insights.
  • Acted as embedded Product Owner; performed root cause analysis, backlog grooming, and enhancement prioritization.
  • Led Agile ceremonies and tracked metrics with Burn-down charts and Velocity reports.

Assistant Manager/Senior Business Analyst

Synechron Technologies
08.2021 - 03.2022
  • Led modernization of customer-facing app for Singapore bank; requirements gathering, gap analysis, product demos.
  • Developed BRDs, FSDs, User Stories, Use Case Diagrams, Process Flows, RTMs.
  • Created wireframes and UI mockups in Figma; supported usability and UX design.
  • Coordinated VM setup and access for Dev and QA teams.
  • Facilitated Agile ceremonies; managed JIRA/Confluence documentation.

Technical Business Analyst

Guardian Life Insurance
03.2021 - 08.2021
  • Developed interactive dashboards and reports using SQL and RDBMS aligned with business needs.
  • Managed cross-functional team delivery; liaison between development and QA teams.
  • Produced key artifacts: FSDs, test cases, process maps, issue logs.
  • Supported UAT planning and execution.

Technical Analyst

Infosys Ltd.
07.2015 - 03.2021
  • Managed SDLC using Agile and Waterfall for British Telecom projects.
  • Led cross-functional teams in design, development, and testing workflows.
  • Designed Lead-to-Cash orchestration workflows, boosting operational efficiency.
  • Oversaw test planning and maintained documentation (SDD, integration specs).
  • Mentored team members, drove process optimization.

Education

B.Tech -

Guru Gobind Singh Indraprastha University
06-2015

Skills

    Project & Program Management:

    Agile Scrum SAFe Waterfall Sprint Planning Resource Allocation Budgeting Risk Mitigation Release Management

    Data & BI Tools:

    Power BI Tableau SQL SSIS SSRS Boomi Data Warehousing RDBMS ETL Microsoft Excel (Advanced)

    Tools & Platforms:

    JIRA Confluence ServiceNow Solution Business Manager OSS/BSS Systems Azure Boards SSMS Figma Drawio MicroStrategy

    Cloud & DevOps:

    Azure DevOps RPA Oracle Cloud Cloud Infrastructure API Management (REST/SOAP)

Certification

  • Project Management Professional (PMP), Project Management Institute (PMI), 2022
  • CBAP – Certified Business Analysis Professional
  • Scrum Certification 2022 + Scrum Master + Agile Scrum Training
  • Global Agile Developer Certification
  • API and Web Services Fundamentals
  • Certification for Leadership Skills – IIM Ahmedabad
  • Analyzing and Visualizing Data with Microsoft Power BI

Accomplishments

  • Awarded "Insta Performer" for exceptional delivery reliability and consistent high-quality outcomes across global teams.
  • Secured $500K account renewal by delivering a mission-critical Proof of Concept ahead of schedule.
  • Facilitated demand expansion resulting in additional £40,000/month billing and increased delivery capacity.
  • Reduced project spillover by 20% through enhanced requirement gathering and improved collaboration.
  • Achieved 95%+ on-time, on-budget project delivery over past two years via structured Agile processes and sprint governance.

Timeline

Technical Project Manager/Business Analyst

TechnePlus
08.2023 - Current

Project Manager

TEKsystems
03.2022 - 05.2023

Assistant Manager/Senior Business Analyst

Synechron Technologies
08.2021 - 03.2022

Technical Business Analyst

Guardian Life Insurance
03.2021 - 08.2021

Technical Analyst

Infosys Ltd.
07.2015 - 03.2021

B.Tech -

Guru Gobind Singh Indraprastha University

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