Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raghavendra Boinapally

Hyderabad

Summary

Experienced JTAC Engineer adept at resolving complex network issues with Juniper MX Series routers. Skilled in enhancing customer satisfaction and managing escalations effectively. Former Engineer at Datacipher Solutions, excelling in deploying network devices and leading major projects. Career goal is to optimize network performance and provide innovative solutions for customers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

JTAC Engineer

Juniper Networks
Bengaluru
08.2023 - Current
  • Enhanced customer satisfaction through proficient handling of technical problems with Juniper MX Series routers.
  • Recreated customer issues in lab environments to replicate and test solutions.
  • Handled escalations effectively and collaborated with clients to resolve network issues.
  • Hands-on experience with Layer 2 and Layer 3 technologies including BGP, MPLS, and OSPF.

Network Engineer

Datacipher Solutions Pvt Ltd
Hyderabad
12.2019 - 08.2023
  • Gained in-depth knowledge of Juniper Networks MX-Series and EX-Series through rigorous training.
  • Led major projects targeting the service provider domain, implemented major Broadband services integrating with Radius servers, ISP and peering providers.
  • Delivered detailed technical documentation and optimized network performance through proactive troubleshooting.
  • Deployed TATAPLAY Broadband Network across India.
  • Implemented Dual stack services on IPOE & PPPOE for Apple Fiber Net and TIC Fiber Chennai.

Education

Bachelor of Technology - Computer Science

Vignan Institute of Technology and Science, JNTU
Hyderabad
2018

Diploma of Higher Education - Computer Science

Teegala Krishna Reddy Engineering College
Hyderabad
2015

Skills

  • Networking Protocols ISIS, OSPF, BGP, MPLS
  • Hands-on experience using the Wireshark tool
  • Managing clients, solving issues, and managing escalation

Certification

  • JNCIP-SP (Juniper Networks Certified Internet Professional - Service Provider)
  • JNCIS-SP (Juniper Networks Certified Internet Specialist - Service Provider)
  • JNCIA x 3 (Juniper Networks Certified Internet Associate)

Timeline

JTAC Engineer

Juniper Networks
08.2023 - Current

Network Engineer

Datacipher Solutions Pvt Ltd
12.2019 - 08.2023

Bachelor of Technology - Computer Science

Vignan Institute of Technology and Science, JNTU

Diploma of Higher Education - Computer Science

Teegala Krishna Reddy Engineering College

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