Raghavendra Gunishetty
Hyderabad
Summary
A professional with more than 12+ yrs of experience in mapping in both management and operations.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Assistant Manager
RMSI Private
03.2017 - Current
- Working as a operations Asst. Manager, handling a team of 60 operators, 3 Team Leads, 2 SME’s
- Worked on Substrate, Drive coding, Lane guidance , Natural guidance and BH projects.
- Handling work scheduling, resource requirement (Capacity planning) and work estimates for the team and sharing it with the upstream/downstream to help their requirements.
- Working with automation/tools team on projects for FTE’s saving based on the proposals identified by the operations team.
- Process improvement for a quality team via better documentation and escalation matrix mechanism to create better accountability within the team.
- Involved in Client meetings to understand the client priorities and requirements which would help in delegating work to the team
- Performed tool testing and reporting through radars if we found any bugs.
- Employee engagement activities are carried out to reduce the possible attrition rate of the company.
- Making sure that Attendance, transport & Safety rules are strictly followed by all the team members.
- Identifying low performers and coaching them with the help of training and shadow sessions to improve their performance.
- Managing the work assignment and team performance by having frequent one on one sessions, appraisals.
- Assured project quality as per client requirement by performing root cause analysis, summaries for defects found.
- Constantly looking for ways to improve processes with new ideas.
- Conducting skip level meetings, team meetings & one on one meets to ensure employee concerns are addressed.
- Conducting periodical project review meetings for resolving project issues and providing feedback to team members.
Associate Team Lead
Global Logic Solution
10.2010 - 03.2017
- Responsible for handling a process with a team of 30 Operators 2 SME’s.
- Enhanced team productivity by implementing efficient workflow processes and providing guidance on task prioritization.
- Streamlined communication within the team through regular meetings, resulting in improved collaboration and faster issue resolution.
- Mentored junior team members to develop their skills and advance their careers, fostering a positive work environment.
- Assisted management with recruitment initiatives, contributing to the successful hiring of high-quality candidates for key positions.
- Reduced project completion times by identifying bottlenecks and implementing effective time management strategies.
- Supported cross-functional teams in achieving project milestones, ensuring timely delivery of products and services.
- Coordinated training programs for new hires, ensuring seamless integration into the team and reduced ramp-up time.
Education
Master of Science - Computer And Information Sciences
Suprabath PG College
Hyderabad, India09.2009
Bachelor of Science - Electronics Technology
Bhavans Vivekananda
Hyderabad, India07.2006
Skills
- Employee Performance Evaluations
- Task Delegation
- Recruiting and interviewing
- Employee Scheduling
- Operations Management
- Performance reviewing
- Orientation and training
- Team motivation
- Project Planning
Timeline
Assistant Manager
RMSI Private
03.2017 - Current
Associate Team Lead
Global Logic Solution
10.2010 - 03.2017
Master of Science - Computer And Information Sciences
Suprabath PG College
Bachelor of Science - Electronics Technology
Bhavans Vivekananda
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