Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Extra Qualifications
Timeline
Generic
Raghavendra Inamdar

Raghavendra Inamdar

Kalyan (East)

Overview

12
12
years of professional experience

Work History

Shift Manager

PRET A Manager
Mumbai
11.2022 - Current
  • Part of the NSO team for the Delhi store opening.
  • Opened five stores with the kitchen in Mumbai.
  • Part of the kitchen leader.
  • Training is given to new joiners.
  • Oversaw inventory management, reducing stock loss through effective control measures.
  • Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
  • Coached employees on upselling techniques, significantly increasing the average transaction value.
  • Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
  • Prepared detailed reports on store performance, presenting findings to senior management for strategic planning.
  • Analyzed sales data to identify trends, forecast demand, and adjust product ordering accordingly.
  • Held regular meetings with trade staff to delegate tasks, communicate market trends, sales KPIs, and priorities.
  • Reduced waste by offering special prices on goods nearing expiry, and it meets sales targets by seeking opportunities for operational expansion and new customer acquisition.
  • Established budgets for specific projects and teams, and controlled costs.
  • Managed finances by controlling budgets and authorizing expenditures.
  • Formulated marketing and promotional strategies to drive business revenue.

Shift Supervisor

Tata Starbucks
Mumbai
06.2013 - 11.2022
  • Act with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks Ltd.
  • Build relationships with partners and customers.
  • Follow health, safety, and sanitational guidelines as per standard.
  • Keeping the store environment clean and maintaining a third-place environment.
  • Providing world-class service to customers.
  • Sharing knowledge with partners and customers.
  • Upselling and inventory management.
  • Coffee tasting with customers and partners.
  • Handling grievances of the customer and making them satisfied.
  • Lead Operation Communication and continuous improvement.
  • Managing staffing and scheduling.
  • Driving product availability, sales, and inventory management.
  • P&L analysis and make an action plan for the deficit.
  • Lead Teaching and Training to All Partners, Data Analysis.
  • Do prioritize and plan for the upcoming quarter.
  • Business analysis and problem solving.
  • Coaching for partners' performance and development.
  • Running effective culture and effectively sharing communication. Tracking sales from last year and comparison from budget. PSISS (Product, Service, Image, Safety, Sanitation)
  • Market study
  • GSS (Global Safety & Security Audit) lead of the store
  • FSA (Quality Assurance Standards Assessments)
  • Important about ground reality. Always work as a professional through knowledge of SAP (Systems, Applications, and Products in Data Processing).
  • Certified Barista Trainer,
  • partner of the quarter, nominated for partner of the year, career latte art master,
  • certified coffee master,
  • certified food safety supervisor.

Education

B.SC - Hospitality & tourism studies

D.Y Patil University
01.2013

H.S.C -

Maharashtra State Board
01.2010

S.S.C -

Maharashtra State Board
01.2008

Skills

  • Analytical skills
  • Inventory management
  • Staff training
  • Customer service
  • Sales strategy
  • Store operations
  • Team leadership
  • Conflict resolution
  • Quality assurance
  • Performance evaluation
  • Time management
  • Interpersonal skills
  • Communication skills
  • Listening skills
  • Dedication
  • Sincerity
  • Supply ordering
  • Schedule management
  • Training and mentoring
  • Shift checklists
  • Inventory controls
  • Workplace safety
  • Documentation and reporting
  • Scheduling expertise
  • Verbal and written communication
  • Hiring and recruiting
  • Staff development
  • Operations management
  • Cash handling
  • Equipment troubleshooting
  • Mentoring and coaching
  • Accurate money handling
  • Team building
  • Payment processing

Languages

  • English
  • Hindi
  • Marathi
  • Kannada

Personal Information

  • Date of Birth: 02/27/91
  • Marital Status: Married

Hobbies and Interests

  • Bike riding
  • Travelling
  • Badminton

Extra Qualifications

  • Completed successfully MS Office – Basic Computer Course (MS Word, MS Excel, MS Power Point & Internet)
  • Knowledge of Outlook Express, SAP(Basic).

Timeline

Shift Manager

PRET A Manager
11.2022 - Current

Shift Supervisor

Tata Starbucks
06.2013 - 11.2022

B.SC - Hospitality & tourism studies

D.Y Patil University

H.S.C -

Maharashtra State Board

S.S.C -

Maharashtra State Board

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Raghavendra Inamdar