Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Software
Timeline
Generic

Raghavendra Kaushik

Solution Architect (Oracle SCM) | Program Manager | Product Owner
Bengaluru,KA

Summary

  • Seasoned Business Solution Architect/Product Owner/Program Manager having around 15 years of experience in Supply Chain Management domain including Delivery Management, System Integration consulting, client interaction and Business development.
  • Have managed end to end IT delivery for clients including various ERP applications in Supply chain domain especially with ERP/Oracle eBS suite viz. , Inventory, BOM, Order Management, Shipping Execution,Oracle Configurator and Purchasing modules.
  • Multiple end to end ERP life cycle implementation experience covering Requirement Analysis, Process Mapping, Design, System Integration, GAP Analysis, Setups and documenting Functional Specifications (BR100 and MD 50) for Enhancements / Customizations, Testing, User Training, CRP, Go-live and Post Implementation support.
  • Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with Scrum & Product Management teams to deliver high-quality products for customers by defining and prioritizing partner feature requests.
  • Experience in leading cross functional teams in agile/scrum development methodologies using JIRA.
  • Implementation experience in Various Business Verticals like Telecom service providers, Electronics & Electrical goods industry, Semi-Conductors Industry, Storage Devices equipment industry.
  • Overseas ERP implementation experience at client sites in Sweden and Qatar.

Overview

3
3
Certifications
7
7
years of post-secondary education
15
15
years of professional experience

Work History

Solution Architect /Scrum Product Owner

AT&T
Bangalore, Karnataka
04.2017 - Current
  • Contributed towards AT&T SCM Architecture- Retail designs based on ERP/ Oracle eBS standard features and thus ensuring integrity with existing customizations & extensions.
  • Worked with AT&T customers, IT partners, 3PLs to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution by adopting AT&T's Supply Chain Strategies like Direct Fulfillment (DF), DROPSHIP etc. for Forward logistics & Return logistics flow.
  • Created strong relationships with key decision makers as trusted consultant of AT&T's Supply Chain Retail product line.
  • Worked in Agile Model (SCRUM) Life Cycle using iTrack (JIRA).
  • Worked closely with Product Manager to define and prioritize partner feature requests.
  • Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements.
  • Established user story acceptance criteria, refined stories and performed code reviews in collaboration with scrum team to deliver robust and scalable product features.
  • Applied Agile methods and processes to promote a disciplined and transparent project management process.
  • Involved throughout the SDLC including pre and post production support.
  • Managed and delivered advanced customization, setups/configuration, BR100 document and for AT&T -Retail solutions.

Production Support Manager /Software Engineering Associate Manager

Accenture
Bangalore, Karnataka
12.2015 - 04.2017
  • Supported Sprint Corporation overall Retail SCM solution; A highly integrated system with SOA/BPEL being a critical solution that bridged the Sprint's OMS (Order Management & Inventory System) with other 3PLs via several inbound and outbound interfaces.
  • Supervised team of Developers, Testers and Business Analysts (41 Member Team) engaged in $10-million project for supporting their existing Order management & Inventory system.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Regular interaction with the Client, Product Managers and all the stakeholders for successful Project delivery.
  • Supervised deployments, tested troubleshooting methods, devised innovative solutions and documented resolutions for support team knowledge base.
  • Managed project scope, schedule, status & documentation.
  • Prepared the Unified Project Plan for the project for audit purposes.
  • As an Empanelled Interviewer (EI), contributed to lateral staffing at Accenture level as well at the project level.

Lead SCM Consultant /Team Leader

Accenture
Bangalore, Karnataka
05.2013 - 12.2015
  • As an Enterprise Architect for EMC Corporation, designed the PROPEL R3 Multi Configurator solution(MCS) in collaboration with the experts from SAP CRM, SAP Sales Configurator, Hybris (e-commerce platform) and AIC middleware (Application Interface Cloud).
  • The design involved the integration of Oracle R12 system, where Oracle R12 Configurator could be launched from Hybris platform to interface the configured data - "Create / Update, Copy, Validate/Delete quote" to SAP-CRM via AIC.
  • Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications.
  • Authored all the Functional Specifications (BRD, BR100, MD50), Test Scripts related to the design.
  • Led the overall development initiative as a Subject Matter Expert.
  • Regular interaction with the Client, Product Managers and all the stakeholders for successful Project delivery.
  • Conducted technical workshops/CRPs and education sessions for customers and end user teams.

IT Analyst/SCM Consultant

TCS
Delhi, Delhi
03.2011 - 04.2013
  • Integrated Panasonic's existing Oracle ERP system with 'eLog WMS' (3PL) from 'FourSoft LTD' for the effective management of their warehouses all over the country.
  • Designed & Developed following interfaces as an integration between WMS system and Oracle ERP System: Purchase Receipt Import, RMA Receipt, Item Master , Sub-inventory Transfer and Inventory Adjustment.
  • Study of the existing Panasonic Inter Org transfer process for goods transfer from one warehouse to another warehouse.
  • As a Roll Out activity across business enterprise, configured the setups : Inventory Organizations, Sub inventories, Item Sub inventory relationships, Shipping networks, Transaction Sources for all the warehouses.
  • Support to business for month end closing activities like reconciliation, inventory evaluation & period closing etc.
  • Authored Business Requirement Document (BRD), BR100, MD 50 and TE40 documents as per AIM methodology.
  • Prepared training material and conducted trainings for users and across project at IDC (Indian Delivery Centers) level.

Senior Software Engineer /Senior Oracle Consultant

Tieto Software
Pune, Maharastra
04.2010 - 02.2011
  • Analyzed the Products structure and As -is process of Telia for the purpose of Implementing Inventory, Bills of Material and to prepare product sheets for Oracle Configurator.
  • Worked closely with business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Configured the Setups for Order Management & Inventory for developing CZ Model Structures, User Interfaces and rules for products in Oracle Configurator.
  • Documenting and testing various business scenarios encountered
    during the analysis of the data flow in the Order Management cycle
    and Oracle Configurator.
  • Worked as an onsite-offshore coordinator as well as checked on technical and functional feasibility, including business trip to Malmo, Sweden.

Oracle Consultant /Software Engineer

Mahindra Satyam (formerly known as Satyam Computers)
Hyderabad, Telangana
07.2006 - 03.2010
  • Created stored procedures & packages for system monitoring, recovery, backup and optimization for Oracle Service Fulfillment Manager (SFM) module.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Designed, customized and developed Oracle workflow using Oracle Workflow builder utility.
  • Worked on data conversions and interface.
  • Hands-on experience in Tools: Workflow Builder, SQL*Loader, TOAD, SQL*PLUS, PLSQL.
  • Have extensively used Oracle Metalink and eTRMs to debug technical issues.

Education

PGDSCM - Supply Chain Management

Narsee Monjee Institute of Management Studies
Mumbai
01.2018 - 09.2020

Bachelor of Engineering - Electronic & Communications

Rajiv Gandhi Technical University
Bhopal, MP
06.2002 - 06.2006

Skills

Systems design

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Certification

ITIL v3 Foundation

Accomplishments

  • Effectively negotiated sprint goals with the Product Manager and Scrum team, which resulted in slashing delivery time by 20% in a single quarter (June 2020).
  • Received the 'Certification of Appreciation' award ( Aug 2016 ) from Sprint's IT director & Vice President for delivering exceptional service to meet Sprint Corp's business Commitments.
  • Received the prestigious “Accenture Celebrates Excellence” award (June 2016) for FY16 Quarter 3 in the individual category for all the valuable work done in Sprint Project.
  • Received the prestigious ‘Stellar award’ ( Feb 2015 ) for delivering outstanding performance in meeting EMC’s (Propel R3 - MCS) business commitments.
  • Earned the accolade of “Above Excellence Performer” ( Jan 2013 ) by Vice- President, Panasonic India.

Software

Oracle SCM ERP (R12,11i) Modules - Order Management, Inventory, Shipping Execution, Bill of Materials, Oracle Configurator , Purchasing

Visio, Toad, PLSQL Developer, SQL *Loader, SQL Developer, Oracle Workflow, SQL, PLSQL

Timeline

Becoming Product Manager via LinkedIn

03-2021

Azure Fundamentals by Microsoft

01-2021

PGDSCM - Supply Chain Management

Narsee Monjee Institute of Management Studies
01.2018 - 09.2020

Solution Architect /Scrum Product Owner

AT&T
04.2017 - Current

Production Support Manager /Software Engineering Associate Manager

Accenture
12.2015 - 04.2017

ITIL v3 Foundation

07-2013

Lead SCM Consultant /Team Leader

Accenture
05.2013 - 12.2015

IT Analyst/SCM Consultant

TCS
03.2011 - 04.2013

Senior Software Engineer /Senior Oracle Consultant

Tieto Software
04.2010 - 02.2011

Oracle Consultant /Software Engineer

Mahindra Satyam (formerly known as Satyam Computers)
07.2006 - 03.2010

Bachelor of Engineering - Electronic & Communications

Rajiv Gandhi Technical University
06.2002 - 06.2006
Raghavendra KaushikSolution Architect (Oracle SCM) | Program Manager | Product Owner