RAGHAVENDRA KOTWAL
Bangalore
Summary
Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Test Yantra Software Solutions Pvt Ltd
08.2021 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Senior Test Analyst and PMO
First Advantage Global
09.2014 - 07.2021
- Supported successful product launches with thorough end-to-end testing of all features and components.
- Provided comprehensive reporting of test results to stakeholders, enabling informed decision making.
- Collaborated with development teams for seamless integration of testing efforts, resulting in faster issue resolution.
- Optimized resource allocation by accurately estimating required testing effort for each project phase.
- Reduced testing timeframes by automating repetitive test cases using industry-leading tools.
Operations Analyst and Test Lead
247 Customer
02.2006 - 09.2008
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Supported supervisor and associated team members to maintain system functionality.
Education
Diploma in E&C - Electronics And Communication
KVG School
Sullia06.2000
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Kannada
Timeline
Business Development Manager
Test Yantra Software Solutions Pvt Ltd
08.2021 - Current
Senior Test Analyst and PMO
First Advantage Global
09.2014 - 07.2021
Operations Analyst and Test Lead
247 Customer
02.2006 - 09.2008
Diploma in E&C - Electronics And Communication
KVG School