Service Advisor
- Skilled in diagnosing vehicle issues, coordinating repairs, and boosting customer satisfaction through effective communication and tailored service recommendations
- Extensive experience in vehicle diagnostics, repair coordination, and customer service
- Proficient in dealer management systems (DMS) and CRM tools to streamline service operations
- Strong ability to upsell maintenance services while ensuring transparency and trust with customers
- Skilled in technical communication, effectively bridging the gap between customers and service teams