Summary
Overview
Work History
Education
Skills
Playing cricket and watching cricket
Timeline
Generic

Raghavendra Mahankali

Sr. Provider Data Specialist
Hyderabad,TG

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Sr. Provider Data Specialist

Optum
Hyderabad, Telangana
01.2013 - Current
  • Involved in provider configuration of FACETS application.
  • Worked on FACETS and created Agreement ID’s as per business requirement.
  • Attended meetings with managers to understand various process plans, business process, and functionality in detail.
  • Assisted QA team in Preparing Test cases.
  • Created change request forms on IPRS and Service definitions error.
  • Assist associates on quality improvement for every work type.
  • Ability to perform other quality related tasks as assigned.
  • Completion of assigned audits within timeline.

Customer Support Executive

Bajaj Allianz life insurance company
Hyderabad, Telangana
10.2011 - 12.2012
  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Investor Relationship Officer

Karvy
Hyderabad, Telangana
02.2008 - 10.2010
  • Handling IPO, FPO, UTI & RMF. Issues, queries & statements.
  • Queries regarding Non-Receipt of Refund Order and shares.
  • Handling hold cases, Cheque Return Cases and Backlogs.
  • As IRO mainly dealt with the IPO'S & the FPO’S (Follow-on public offer) Attending investor calls related to RMF & UTI mutual funds
  • Status of Dividends & Redemptions and query resolution.
  • Handling SIP related queries.
  • Preparing MIS Report as per the investor queries.

Education

Bachelor of Arts -

Kattamanchi Ramalinga Reddy
Kurnool

Skills

Data reporting

Reviewing data

Playing cricket and watching cricket

My hobby is playing cricket. It makes me feel fresh and energetic. I play it in weekends, with my friends in the playground, behind my house. Playing outdoor games makes us physically fit.

Timeline

Sr. Provider Data Specialist

Optum
01.2013 - Current

Customer Support Executive

Bajaj Allianz life insurance company
10.2011 - 12.2012

Investor Relationship Officer

Karvy
02.2008 - 10.2010

Bachelor of Arts -

Kattamanchi Ramalinga Reddy
Raghavendra MahankaliSr. Provider Data Specialist