A Strong Consulting / Digital Marketing / Sales / Techno-Functional leader - I would like to continue to leverage my leadership skills in Business and Technology and ensure a successful marriage between the two.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Head of Partners and Customer
eG Innovations
Chennai
11.2018 - Current
Drafted a complete, composite Partner Program from ground-up that helps in mutual win-win
- Converted $ 2.25 M business opportunities, working closely with partners
Responsible for identifying right partners and on-boarding new partners
- Interesting cultural differences and rich experiences helped shaped my interactions
- Work closely with Marketing teams on out-bound campaigns and communication
- Enable partners to win more business, which in turn, wins more business for us.
Head of Marketing and Solutions
Xerago Analytics Solutions Pvt. Ltd
04.2018 - 10.2018
Build the Xerago Brand, with a focus on attracting prospects from the US-
- Ensure brand visibility across marketing forums
- Create compelling material to create blogs, forums and case studies
- Resulted in a 15% increase in website traffic and click-throughs
Handled a 4-member team spanning Pre-sales, Marketing Solutions
Head of Sales
Xerago LLC
03.2017 - 03.2018
Opened a new region, North America as a hunter, often alone, often tiring
Never giving up
Closed foot-in-the-door deals with Fortune customers, small deals valued at $50k
- Made significant partner traction with companies such as IBM, Adobe, Merkle, Acxiom,
Market
- Be the brand champion for Xerago in various IBM and Adobe Marketing forums
- Ensure Xerago brand visibility in the US region
Head of Marketing
06.2016 - 02.2017
Managed Marketing and brand-building for Xerago
- Responsible for in-bound Marketing and demand generation
- Focused on original content and writing
- Re-jigged the blogs and revamped our social strategy
- Leveraged Xerago brands amongst existing customers and new accounts
- Create content on popular social media platforms such as LinkedIn.
Head of Sales
Asia Pacific
12.2012 - 05.2016
Opened the previously virgin APAC market and acquired significant deals
- Many firsts for the organization
- Won large deals in Dubai, Australia, Singapore and Malaysia
- Celcom, Starhub, Paypal, Rak Bank, Seven West Media, Airtel (Africa) were significant
deals
- Generated fresh business worth $1 Million and helped in revenue growth for Xerago in Asia
Pacific, Middle East and Africa
Head of Account Management
09.2008 - 11.2012
Managed Enterprise Unica Customers for Xerago and helped strengthen delivery teams
- Handled customer accounts in India from a delivery standpoint
- Also ensured fresh business from existing accounts
- Ensured process governance in Program management
- Close co-ordination with sales, Business Development and Recruitment teams
Senior Project Manager
Photon Infotech
04.2007 - 08.2008
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Kept projects on schedule and within budget while serving as project leader.
Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
Project Manager, Project Lead
Xerago Analytics Solutions Private Limited
10.2003 - 03.2007
US Customer, EF Education group
- Spent time in Boston to transition and take systems live – was the contact point for our US
customer in Boston (EF Education)
- Successfully launched our upgraded system for Au Pair – Parent Connect
- Single point Program management contact between Technical teams, Quality Assurance and
customers
Unica /, Was part of the Unica launch team in India
We invited Unica stakeholders (including the
CEO, Mr
Yu Chun Lee) and jointly won our first Enterprise deal in Unica
HDFC Bank becomes the first large-scale Enteprise Marketing Automation customer in India
- Large-scale deployment involved multiple MA modules such as Unica Campaign, Unica
Model (later re-christened as Predictive Insight), Unica EMessage, Unica Marketing
Operations (Distributed Ops), Unica Detect and Unica Optimize
- Successful implementations were carried out at ICICI Bank, ICICI Prudential, State Bank of
India and other customers.
Developer, Project Leader
Agenda NetMarketing Solutions Pvt. Ltd
09.1998 - 08.2003
Was part of the first major ASP (Microsoft Active Server pages) technical teams in India
- We handled major customers such as Sify, Carstreet (part of
Satyam) I was in the engineering team as one of the 5
members
- Promoted to become a Project Leader as my communication skills were recognized.
Education
Bachelor of Science - Mathematics
Dhanraj Baid Jain College
Chennai
03.1994 - 09.1997
Skills
Technical and Functional Skillsundefined
Accomplishments
Https://www.linkedin.com/in/raghavmk/
“It was indeed a pleasure working with Raghav at Photon, he came in with a lot of fresh
perspective on operations, customer engagement, ethical business practices, performance
management, technology, spirituality and work-life balance...
He is passionate about CRM
analytics to the core and he is one person I can trust to run delivery as well as strategic part of
business
I would recommend Raghav for senior management position in IT space!!””
“Raghav is the sort of manager you would love working with - Very approachable down to
earth personality with all the traits of a stunning leader
As a developer I had approached him
with my ambitions of donning the role of a manager someday
He did not find it over-
ambitious, instead showed me a path and infact started grooming me on it
Though I would
have wished it to continue longer, Raghav had to move on
But his early seeds have shown
results and I am already set to achieve my goals
I am really glad that our paths crossed and I
wish him all success in all his future endeavors
Way to go, Raghav!”
“I worked with Raghav on many development projects like sales force automation, help desk
applications, CRM solutions, etc
With his sound technical knowledge, I could embed my
business logic and build feasible solutions for clients
Raghav also had a good way of getting
the project team motivated and oriented towards deliverables.”