Raghavendra M V

As an MBA graduate with over 16 years of experience in strategy planning, warehouse management, inventory control, and supply chain management, Also have a proven track record with Saint Gobain Abrasives, Max Hypermarkets (SPAR), and Flipkart India Private Limited. At Zepto, India's fastest-growing unicorn e-commerce startup, excels in establishing supply chain strategies, managing distribution, and driving aggressive company growth. Bring strong managerial, leadership, and team-building skills, optimizing resource and capacity utilization. Ensures timely project completion and actively plans Kaizen activities and 5S improvements.

• The aim of 80K in 2014 BBD at Whitefield FC was successfully met with 1.5 lakh of output daily.
• "Zero" deviance was found in the yearly audit performed by an external auditor for Whitefield FC in March 2015.
• Working as Hyderabad's Deputy In-Charge for a month to plan and oversee the BBD Competition from October to November 2015, per management's request.
• Completed the ISO 9001-2016 audit successfully and received a certification for warehouse processing at Whitefield FC for Flipkart.
• EY's yearly audit of Malur BTS found no discrepancies.
• Launched Malur BTS FC (5 lakh sq ft FC in August 2020) successfully with collaboration from the Central Planning team, FST team, EHS team, PMO, Design, Projects, FM, and IT for implementation on the ground.
• Layout planning, BOI, and BOQ assets were successfully completed for Anjaneya BTS FC, including setup from layout finalization to BBD delivery.
• Delivered the highest inbound and outbound traffic of 4.4 lakh and 4.2 lakh daily in BBD 2021.
• The Anjaneya FC/RC operations had a steep ramp-up from 5k to 4.4 lakh inbound requests per day, 10k to 4.2 lakh customer outbound requests in 15 days, 2k to 32k IWIT requests in a month, and 100 to 6k return centre outbound requests.
• Worked in automation design to optimize the manpower in fulfillment operations.

Zepto (Kirana Kart Technologies) Associate Director (South Operations) 09/2022 – Present

• Managed 18 Mother Hubs and 130 store distributions in the South region.
• Drove P&L for Mother Hub and Line Haul business.
• Controlled operations, supervised performance, and implemented improvements.
• Implemented new practices, policies, and quality measures.
• Employed training and performance management programs.
• I oversaw cost reduction and process enhancement projects.
• Launched staff involvement and diversity programs.
• Improved operations with a reporting platform.
• Boosted revenue through strategic plans and contract negotiations.
• Monitored cash discrepancies, inventory shrinkage, and drive-offs.
• Facilitated supplier and customer negotiations.
• Established quality assurance standards.
• Analyzed customer feedback for improvements.

Flipkart India PVT Ltd.: :Manager II

Responsibilities:

• Planned layout, assets, and capacity for Fulfillment and Return Centers, and onboarded WMS.
• Managed inventory for Malur 01 (120,000 sq. ft.), Malur BTS (480,000 sq. ft.), and Anjaneya BTS (480,000 sq. ft.), totaling 19 million units.
• Achieved 99.8% inventory accuracy for 400,000 SKUs.
• Conducted stock checks, transfers, and scrapping.
• Defined key metrics and drove continuous improvement.
• Collaborated with logistics and retail for network optimization.
• Implemented new warehouse technologies and processes.
• I led and mentored a team of 12 managers, 10 team leads, 35 executives, and 2,100+ operators.

• We achieved a 32 MP decrease in IB and OB transactions and a 0.50 cps savings through IPP improvements in picking and inbound operations at Whitefield (2018–2020).
• Reduced inventory putting and picking at Malur BTS by 41 MP monthly, resulting in annual cost savings of Rs. 1 crore.
• Improved IPP by 19% and saved 0.20 cps by reducing transportation labor at Anjaneya FC from 30% to 19%.

• Generated 3,182 ideas and implemented 2 tech solutions for process improvement as part of the monthly theme.
• Conducted a project POC using FMEA for damage reduction in inventory handling.
• Developed an operation POC for AGV/AMR to eliminate transportation manpower.

• Managed inbound and outbound operations, logistics, and inventory.
• Defined and monitored KPIs for warehousing, implemented JIT for distribution, and reduced inventory levels and stock losses while maintaining high fulfillment and customer satisfaction.
• Recruited and trained warehouse staff, handled B2B, FPS, and RTV business, and provided accurate reports.
• Addressed deviations and drove team performance through regular monitoring and proactive issue resolution.