Raghavendra Prasad N

• Served as primary contact for all client account management activities.
• Built and nurtured long-term client relationships to enhance loyalty and business growth.

Conducted regular meetings and performance reviews to assess client goals and needs.

• Managed end-to-end onboarding process for new clients, ensuring seamless transitions.
• Provided strategic insights and recommendations to optimize client utilization of offerings.
• Identified upselling and cross-selling opportunities to expand client accounts.
• Collaborated with cross-functional teams to ensure timely service delivery.
• Monitored project timelines, deliverables, and client KPIs to uphold quality standards.

• As a Manager at Axis Bank, responsible for a wide range of operational and customer-facing tasks within a fast-paced financial environment.
• Demonstrated expertise in managing financial transactions, mitigating risk, ensuring compliance, and delivering exceptional customer service.
• Managed high-value transactions, including processing NEFT/RTGS payments up to INR 2 CR, ensuring accuracy and adherence to regulatory guidelines.
• Conducted thorough reviews and made timely decisions on Positive Pay cheques, mitigating financial risks and preventing fraudulent activities.
• Ensured compliance with KYC/AML regulations by diligently managing customer documentation and facilitating seamless e-form uploads.
• Maintained the integrity of customer accounts by executing account freezing and unfreezing procedures using the COSMOS application, adhering to internal controls and regulatory requirements.
• Processed statutory notices, death claims, and other sensitive financial requests, demonstrating meticulous attention to detail and adherence to legal and ethical standards.
• Prioritized and facilitated fixed deposit account openings for high-profile clients, contributing to business growth and enhanced customer satisfaction.
• Proactively engaged with new customers daily to open savings and current accounts, demonstrating strong communication and interpersonal skills in building and maintaining customer relationships.

• Company Overview: Flipkart, a leading e-commerce company.
• Successfully managed accounts payable operations for Flipkart, a leading e-commerce company, while working as a Senior Executive at Ascent Staffing Services.
• Played a key role in ensuring timely payments, maintaining accurate financial records, and supporting strategic financial decisions.
• Prepared and presented daily fund requirement reports for various payout categories, ensuring adequate liquidity for Flipkart and its entities.
• Collaborated with treasury and finance teams to provide accurate and timely bank balance information, supporting strategic financial decision-making.
• Managed vendor onboarding processes within the Oracle system, ensuring smooth integration and compliance with internal controls.
• Performed weekly bank reconciliations, identifying and resolving discrepancies to maintain accurate financial records.
• Executed domestic and foreign payments for Flipkart and Myntra, adhering to internal policies and regulatory requirements.
• Facilitated seamless communication by promptly relaying UTR details to internal teams, ensuring transparency and efficient transaction tracking.
• Processed month-end refund entries for all entities, demonstrating accuracy and attention to detail in handling financial transactions.
• Generated daily preview and reconciliation reports for Supply Chain Financing (SCF) vendors, supporting efficient payment processing and vendor relationships.
• Identified and rectified discrepancies in bank reconciliation statements (BRS) through accurate journal entry adjustments, ensuring financial data integrity.
• Flipkart, a leading e-commerce company.

• As a Senior Associate at Capgemini Business Services India Pvt Ltd, played a key role in ensuring the smooth and efficient operation of the accounts payable function.
• Successfully processed invoices, adhering to strict deadlines, internal controls, and industry best practices.
• Ensured timely and accurate processing of vendor invoices, adhering to established Service Level Agreements (SLAs) and internal control procedures.
• Performed meticulous 2-way and 3-way matching of invoices with purchase orders (POs) and goods receipts (GRs), ensuring accuracy and mitigating risks related to unauthorized payments.
• Prioritized invoice processing based on due dates and urgency, leveraging the FIFO method to optimize cash flow and maintain strong vendor relationships.
• Demonstrated proficiency in handling multi-currency invoices, ensuring accurate conversion rates and compliance with international payment regulations.

• As a Senior Officer at Volvo India Pvt Ltd, responsible for a wide range of tasks related to accounts payable, vendor management, data integrity, and process improvement.
• Demonstrated strong analytical, communication, and problem-solving skills in a multinational corporation environment.
• Collaborated effectively with a global team on a Partner Master Data project based in Poland, contributing to the standardization and optimization of vendor data.
• Managed the central accounts payable email account, ensuring timely and professional responses to vendor inquiries and issue resolution.
• Developed and delivered comprehensive training programs for new hires on accounts payable processes, ensuring adherence to company standards and industry best practices.
• Conducted regular quality checks and audits on the vendor ledger, identifying and resolving discrepancies to maintain data accuracy and financial integrity.
• Administered vendor and customer master data within the SAP ERP system, ensuring data accuracy, completeness, and compliance with internal controls.

• As a Business Executive at Honeywell, responsible for the timely and accurate processing of vendor invoices while adhering to strict internal controls and industry best practices.
• Demonstrated strong attention to detail, organizational skills, and a commitment to meeting deadlines.
• Processed a high volume of invoices accurately and efficiently, consistently meeting or exceeding agreed-upon turnaround times (TATs).
• Performed thorough 2-way and 3-way matching of invoices with purchase orders (POs) and goods receipts (GRs), ensuring accuracy and preventing erroneous payments.
• Prioritized invoice processing based on due dates and payment terms, utilizing the FIFO method to optimize cash flow and maintain positive vendor relationships.
• Prepared and submitted processed invoices for payment authorization, ensuring compliance with internal controls and approval processes.