Raghini Ramesh
Chennai
Summary
Accomplished Senior Documentation Specialist at Citibank, adept in KYC/AML compliance and client onboarding. Recognized for enhancing operational efficiency and achieving SLA compliance. Proficient in Flexcube and project coordination, with a proven track record of cross-regional communication and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Documentation Specialist
CITIBANK (via TCS)
06.2020 - Current
- Managed documentation and onboarding for corporate accounts in NAM region.
- Verified legal documents for compliance and regulatory standards.
- Coordinated account updates: signers, closures, novation, Citidirect updates.
- Attended virtual meetings with clients across time zones.
- Delivered accurate and timely updates using platforms like E-flow, Weblite, Orbiflow, and SVS.
Documentation Specialist
TATA CONSULTANCY SERVICES
09.2017 - 05.2020
- Processed onboarding and account maintenance for Asia region.
- Key contributor to EBAM (Electronic Bank Account Management).
- Handled global operations and compliance workflows.
- Recognized with ‘Star Performer’ awards and client appreciations.
Education
B.Com - Accounting & Finance
Women’s Christian College
01.2017
HSC -
Shree Niketan School
SSLC -
Jacob Matriculation School
Skills
- Flexcube
- SVS
- E-Flow
- Orbiflow
- KYC/AML
- EBAM
- Intake UI
- Microsoft Office
- Google Workspace
- Excel
- Project Coordination
- KYC Documentation
- Client Onboarding
- Cross-regional Communication
- SLA Compliance
- Remote Team Support
CORE COMPETENCIES
• Project Coordination • KYC Documentation • Client Onboarding • Cross-regional Communication • SLA Compliance • Remote Team Support
Certification
- Project Management Assessment, LearnTube.ai, 04/01/25
- Microsoft Excel: Beginner to Advanced in Animation 2025 + AI, Udemy, 05/01/25
- Excel Using AI Workshop, OfficeMaster, 04/01/25
LANGUAGES
English – Fluent (90%)
Tamil – Native (98%)
Timeline
Senior Documentation Specialist
CITIBANK (via TCS)
06.2020 - Current
Documentation Specialist
TATA CONSULTANCY SERVICES
09.2017 - 05.2020
B.Com - Accounting & Finance
Women’s Christian College
HSC -
Shree Niketan School
SSLC -
Jacob Matriculation School
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