Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Raghu Eega

Lead
Hyderabad

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience

Work History

Team Lead

Randstad Technologies Pvt Ltd
04.2021 - Current
  • Leading a 32-member media operations team, ensuring consistent delivery of high-quality outputs aligned with client KPIs, and SLA parameters.
  • Actively manage project timelines, resource planning, and escalations, demonstrating over two years of hands-on program and team management experience.
  • Drive production and quality through regular performance reviews, metric tracking, and workflow optimization.
  • Skilled in MS Excel (pivot tables, nested IF/logical formulas, multiple criteria lookups, array formulas, charts, and data cleansing) for weekly reporting, trend analysis, and quality audits.
  • Collaborate with internal and client teams to support new project rollouts, gather requirements, and ensure smooth implementation, aligned with delivery goals.
  • Contribute to the writing and reviewing of process documentation, SOPs, and requirement specs for ongoing and new operations.
  • Exposure to working with structured data queries (SQL basics) for performance validation and cross-checks with backend reports.
  • Uphold data privacy and compliance protocols while managing team-level escalations and adverse disclosures.
  • Maintained quality control standards by monitoring the performance of process operations.
  • Created detailed reports to track progress, analyze results, and identify issues with existing processes.

Process Executive

Spectrum Consultatnts
03.2020 - 03.2021
  • Tested behaviors of multiple frames from video recording data for AI autopilot vehicle simulations.
  • Analyzed processes to identify and resolve project loopholes, enhancing output quality.
  • Monitored the performance of process operations to uphold quality control standards.
  • Coordinated training sessions to instruct new staff members on established procedures.

Senior Analyst

ETouch Systems Pvt Ltd
06.2017 - 12.2019
  • Analyzed production team data to generate daily reports and provide actionable feedback.
  • Created monthly Excel reports and spreadsheets to track performance metrics.
  • Developed comprehensive documents in Word, maintaining detailed Excel databases.
  • Collaborated with vendors to secure replacement components and address complex issues.
  • Revised Excel spreadsheets, refining tables, charts, and graphs for accuracy.
  • Implemented policy adjustments to enhance monthly client delivery outcomes.

Education

B.Tech - ECE

Jawaharlal Nehru Technological University
Warangal
04.2001 -

H.S.C - M.P.C

Sri Vikas Junior College
Warangal
04.2001 -

S.S.C -

Sri Saraswathi Shishu Mandir
Warangal
04.2001 -

Skills

  • Program and team management
  • Excel: Pivot tables, lookups, charts
  • Requirements gathering and documentation
  • SLA and KPI monitoring
  • Basic SQL for data validation
  • Stakeholder communication
  • Quality control and escalation handling
  • Data privacy and compliance
  • Performance tracking

Activities

  • Passionate singer
  • Like to play badminton
  • Organizing fun sessions in team

Timeline

Team Lead

Randstad Technologies Pvt Ltd
04.2021 - Current

Process Executive

Spectrum Consultatnts
03.2020 - 03.2021

Senior Analyst

ETouch Systems Pvt Ltd
06.2017 - 12.2019

B.Tech - ECE

Jawaharlal Nehru Technological University
04.2001 -

H.S.C - M.P.C

Sri Vikas Junior College
04.2001 -

S.S.C -

Sri Saraswathi Shishu Mandir
04.2001 -

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