Raghukiran Pinnelli
director Operations
Hyderabad.
Summary
With over 20 years of top management experience, my focus has always been on driving organizational excellence through strategic planning, operational oversight, and a strong emphasis on innovation. Fostering cross-functional collaboration, effective communication, and building high-performing teams are my core beliefs in achieving sustainable business growth. As the Operations Director at Mosware, I successfully redefined management strategies, strengthened key client relationships, and cultivated a culture of continuous improvement, resulting in streamlined operations and enhanced organizational performance. As CEO of Landmark Group India, I led the organization's strategic vision and ensured alignment with business objectives across diverse functions. My leadership was characterized by financial acumen, team empowerment, and navigating complex markets. By promoting transparent communication and innovative problem-solving, I guided the company towards significant milestones in challenging business environments. I bring a proven ability to implement advanced operational frameworks, manage stakeholder relationships effectively, and drive business transformation. Passionate about creating resilient organizations, my goal is to build structures that thrive in today's market and adapt to future challenges. Let's connect to explore synergies, discuss industry trends, or collaborate on innovative projects.
Overview
14
14
years of professional experience
4048
4048
years of post-secondary education
3
3
Languages
Work History
Assistant Director, Operations
Mosware Software Systems Private Limited
01.2024 - 7 2024
- Maintaining a high level of professionalism while representing the company at all times.
- Coordinated event logistics for internal and external functions, ensuring seamless execution that aligned with organizational goals and expectations.
- Established clear communication channels between departments, fostering a collaborative work environment that supported cross-functional teamwork and problemsolving.
- Conducted periodic assessments of operations infrastructure to identify areas for improvement, investing in necessary upgrades or replacements as needed to maintain optimal functionality.
- Cultivated an inclusive work environment by promoting diversity initiatives and fostering open communication among team members, leading to increased collaboration across departments.
- Managed a team of professionals to ensure smooth daily operations, leading to increased productivity and improved employee morale.
Chief Executive Officer
Landmark Group India
12.2022 - 1 2024
- Increased company revenue by implementing innovative business strategies and expanding product offerings.
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Oversaw major infrastructure upgrades to support rapid growth while minimizing downtime or disruptions to existing services.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
- Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Improved operational efficiency by redesigning internal processes and implementing cutting-edge technology solutions.
- Established foundational processes for business operations.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Deputy Sales Head
Aliens Group Pvt. Ltd.
02.2022 - 05.2022
- Designed and implemented innovative sales campaigns, boosting revenue by 15% in 4 months.
- Mentored a sales team, enhancing lead generation and client negotiation skills, which resulted in consistent achievement of sales targets.
- Drove collaborations with internal teams to develop customized sales proposals, leading to an expansion in client base and a surge in new business development.
Assistant General Manager
Sree Durga Estates
01.2013 - 08.2021
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Motivated, trained, and disciplined employees to maximize performance.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Resolved customer complaints with professionalism, restoring trust and loyalty.
- Facilitated team meetings to discuss targets and strategies, fostering collaborative work environment.
- Developed partnerships with local businesses, expanding brand's presence and community involvement.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Sales Manager
DHFL
03.2011 - 07.2013
- Developed a deep understanding of mortgage products and client acquisition techniques, contributing to an increase in client retention by 30%.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
Music Manager
RedFM
12.2007 - 03.2011
- Executed successful marketing campaigns and handled client relationships for major events and radio programs.
- Created and implemented strategies to increase the reach of artists' music.
- Developed relationships with media outlets and promoters to secure radio airplay, interviews, and live performances.
- Negotiated deals with record labels, publishers, agents and managers on behalf of clients.
- Managed artist budgets; monitored expenses and prepared financial reports.
- Monitored industry trends in order to stay current with the latest developments in music management.
- Provided creative input into songwriting processes when necessary.
- Drafted press releases for various events or announcements related to the artist's career.
Education
Advanced Management Programme for Infrastructure - AMPI
Indian School of Business
Bachelor, Business Administration, Management And Operations - Business Management
Indian Institute of Management Bangalore
Skills
Operational excellence
Music ,Reading books, Travel, Cooking
Certainly! Here's how you can describe your interests in Music, Reading Books, Travel, and Cooking in an engaging way:
MusicI have a deep appreciation for music, which serves as both a source of relaxation and inspiration. Whether exploring classical melodies, soulful tunes, or upbeat rhythms, music enriches my creative thinking and enhances my focus. Occasionally, I also enjoy trying my hand at playing musical instruments, which adds a personal connection to my love for music.
Reading BooksReading is my gateway to growth and discovery. From thought-provoking business literature and leadership strategies to inspiring biographies and fiction, books offer me new perspectives and ideas. They fuel my curiosity, expand my knowledge, and keep me updated with trends in various domains.
TravelTraveling is a passion that connects me to diverse cultures, people, and landscapes. Exploring new destinations broadens my worldview, sparks creativity, and provides unique opportunities for personal and professional growth. Each journey adds new stories and memories that inspire me to embrace innovation and adaptability in life.
CookingCooking is my creative escape and a way to unwind. I love experimenting with recipes and flavors, blending traditional techniques with modern twists. Preparing meals for family and friends is not just about food—it's about creating moments of togetherness and joy. It also fuels my appreciation for the culinary arts and cultural diversity.
Timeline
Assistant Director, Operations
Mosware Software Systems Private Limited
01.2024 - 7 2024
Chief Executive Officer
Landmark Group India
12.2022 - 1 2024
Deputy Sales Head
Aliens Group Pvt. Ltd.
02.2022 - 05.2022
Assistant General Manager
Sree Durga Estates
01.2013 - 08.2021
Sales Manager
DHFL
03.2011 - 07.2013
Music Manager
RedFM
12.2007 - 03.2011
Advanced Management Programme for Infrastructure - AMPI
Indian School of Business
Bachelor, Business Administration, Management And Operations - Business Management
Indian Institute of Management Bangalore
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