Raghul B

• - End-to-end home loan processing including post-sanction operations and disbursement coordination.
• - Review and verify loan documentation, sanction conditions, legal and technical reports prior to disbursement.
• - Ensure timely and accurate loan disbursements as per approved terms and stage-wise requirements.
• - Coordinate with credit, legal, technical, sales, and insurance teams to ensure compliance with internal policies.
• - Handle loan account setup, EMI schedules, foreclosure, prepayment, part-payment, and rate revisions.
• - Manage NACH/ECS mandates, cheque handling, and repayment instrument validation.
• - Ensure adherence to KYC norms, NHB guidelines, internal SOPs, and audit requirements.
• - Prepare MIS reports, manage LOS/LMS data entry, and support audit documentation.
• - Customer handling at branch front-end and resolution of operational queries.
• Front End Branch Operations & Credit (Payroll: Caliber Business Support Services Pvt Ltd)
• ITC Branch & Thiruvallur Branch

• - Managed backend chargeback operations for debit and credit card transactions.
• - Investigated ATM transaction disputes and resolved customer complaints.
• - Prepared MIS and volume-based reports using MS Excel (VLOOKUP, HLOOKUP, Pivot Tables).
• - Supported team operations and handled senior-level responsibilities.
• Processing Executive (HSBC Chargeback Operations)

Engine Assembly