Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Raghul Selvarajan

Chennai

Summary

Results-driven Banking Operations New Associate at Accenture, adept at enhancing financial transaction accuracy and reducing error rates through strategic research and process improvements. Proficient in Tally ERP 9 and skilled in team leadership, I successfully streamlined deposit operations, ensuring compliance and elevating service delivery standards.

Overview

2
2
years of professional experience

Work History

Banking Operations New Associate

Accenture
Chennai
05.2022 - 12.2023
  • - Managed the Wire Processing Project, ensuring accurate processing of financial transactions and compliance with banking standards.
  • - Handled deposit operations, streamlining workflows to reduce delays and improve service delivery.
  • - Conducted extensive research to identify causes of external errors, implementing solutions that reduced error rates significantly.
  • - Collaborated with team members and stakeholders to enhance operational procedures and maintain service-level agreements (SLAs).
  • - Supported the Accounts Payable/Receivable (AP/AR) team by managing payment runs, reconciling accounts, and ensuring vendor satisfaction.

Education

Post Graduate - Economics, Banking and Finance

Heriot-Watt University
Edinburgh, UK
01.2025

Master of Business Administration -

Sathyabama Institute of Science and Technology
Chennai, India
01.2023

Bachelor of Commerce -

Ramakrishna Mission Vivekananda College
Chennai, India
01.2020

Skills

  • Banking operations: wire processing, deposit operations, and payment systems management
  • Accounts payable and receivable (AP/AR): payment processing, reconciliation, and vendor management
  • Error reduction strategies: conducting research to identify and correct operational errors
  • Financial software expertise: proficient in Tally ERP 9, SPSS, and MS Office Suite
  • Team leadership: motivating and managing teams to meet operational goals
  • Financial tools: Tally ERP 9, SPSS
  • - Office tools: MS Office Suite (Excel, Word, PowerPoint)
  • - Data analysis and reporting

Projects

Consumer Retention Towards Health Drinks (B.Com):, - Analyzed factors influencing customer retention in the health drinks market., - Proposed business strategies to improve consumer loyalty and retention rates., Operational and Marketing Challenges During COVID-19 (MBA):, - Researched the pandemic's impact on retail markets, focusing on operational and marketing difficulties., - Suggested recovery strategies to help retailers adapt to changing market conditions.

Timeline

Banking Operations New Associate

Accenture
05.2022 - 12.2023

Post Graduate - Economics, Banking and Finance

Heriot-Watt University

Master of Business Administration -

Sathyabama Institute of Science and Technology

Bachelor of Commerce -

Ramakrishna Mission Vivekananda College
Raghul Selvarajan