Summary
Overview
Work History
Education
Skills
Awards
Training
OTHER EXPERIENCE
Certification
Travel
Timeline
Hi, I’m

Raghunandan N

Manager - MIS|Business Controller|Lead Business Analyst|Data Analyst|
Bangalore
Raghunandan N

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
years of professional experience
1
Certification

Work History

Rupeek Fintech Pvt Limited

Manager – Revenue Assurance
08.2024 - 09.2025

Job overview

  • Monitored and analyzed the entire revenue cycle to identify and resolve gaps, discrepancies, and leakages
  • Validated transaction flows from customer acquisition to payment realization
  • Ensured compliance with internal policies and regulatory requirements on revenue recognition
  • Conducted reconciliation between transactional systems, billing systems, and accounting records
  • Implemented control mechanisms to ensure accurate data flow between operational systems and finance
  • Conducted root cause analysis on revenue discrepancies and developed permanent solutions
  • Collaborated with product, technology, and finance teams to implement system improvements for precise revenue tracking
  • Verified the accuracy of billing, commissions, fees, and partner settlements (banks, NBFCs, payment gateways)
  • Ensured the correct application of pricing, discounts, and promotions in customer transactions
  • Audited merchant settlements and ensured timely payouts as per agreed SLAs
  • Prepared and presented comprehensive revenue performance reports, trend analysis, and variance reports to the leadership
  • Developed dashboards and KPIs for effectively monitoring revenue streams and control points
  • Identified potential revenue opportunities and provided actionable insights
  • Detected and prevented fraud, misreporting, and operational inefficiencies


GRT Jewelers India Pvt Ltd

Manager – Business Controller
10.2021 - 08.2024

Job overview

  • Lead the annual operating plan and rolling estimates for those plans and co-ordinate closely with team members towards timely and accurate submission
  • Ensure close co-ordination with demand planner in ensuring timely submission of monthly performance deck to management
  • Work on the transition of the reporting tool with Finance and Commercial teams
  • Develop and implement automation in the current monthly MIS reporting, annual operating plan and rolling estimates
  • Ensure internal controls, and compliance with audit requirements.
  • Ensure close co-ordination with the costing and pricing team for setting up costing and pricing for inter- company products
  • Ensure the product mapping with the subcategories is aligned with our existing database.
  • Spearhead the preparation of Annual Budget of the company and ability to analyze various heads of expenditure to stay under the annual budget
  • Ensure compliance with all relevant domestic and international regulations. Implement orderly policies, processes, and procedures
  • Prepare monthly review report, revenue Report, daily and monthly target vs. achievement report
  • Prepare daily weekly monthly sales report (in the form of count and variance) state wise, team wise, product wise, Location Wise
  • Prepare weekly Fortnightly monthly performance PPT
  • Creating, modifying and handling Daily data load issues for QlikSense Application
  • Currently we are handling 13 Standard applications & 16 Ad hoc applications
  • KPI, Budget Handling for the entire Organization
  • Load issue fix – Handle all automation email trigger manually
  • Responsible for application data mismatch, drilldown bottom level data & reconcile the difference and address the same issue with Jilaba team through EDP team
  • Coordinate with the EDP team & Jilaba team to address & follow up day-to-day technical issues
  • Handle year end process flows in both Qlik Sense & Nprinting



Qatar Gas Company Ltd

Specialist Reporting
09.2018 - 09.2021

Job overview

  • Managed the study through project lifecycle, efficiently communicated and worked with teammates to reduce the manual timeframe, providing customer success timely updates to set Expectations
  • Assisting in analyzing data and creating a Tangible story on Business
  • Coordinate with Stakeholders on the inventory on a monthly basis and adhoc requirements
  • Providing the business module of expense on operation and insights based on the expenses
  • Updating the cost and projecting the 5 year plan on operations
  • Monthly meetings with the stakeholders and third-party vendors to discuss on the challenges and improvements
  • Warehouse & Inventory Management based on the operation requirement
  • Develop reports-based Pipeline and Win/Loss on different Geographical regions
  • Track, analysis and reports based on operation as per yearly/quarterly/monthly targets
  • Focuses on vertical improvement of core projects through automation and process enhancement using technical skills
  • Take a lead role in developing quota plans, reports, dashboards, presentations, and tools to aid Logistics and Marine in consistently tracking activities to Logistics and Marine results
  • Collaborate with key stakeholders within Logistics and Marine to complete comprehensive performance and forecast analysis of specific parts of the business globally
  • Implement inventory reconciliation process, coordinate with the top management for inventory planning, and implement procurement strategy on the surplus inventory from the closed projects and prepare the weekly report for the same
  • Payroll of – MILAHA, Maritime & Logistic (Qatar Navigation)

CISCO System India Pvt Ltd

Business Analyst
10.2017 - 10.2018

Job overview

  • Working with Finance prepare sales performance results against targets
  • Developed trend and snapshot reports identifying sales trends and opportunities for sales enablement and growth
  • Provide monthly analysis for Senior Management sales reviews
  • Facilitate reporting and data review via various data collection points
  • Gather, prepare and review sales forecast files on a weekly/monthly basis and Analyze segment performance and identify levers for driving revenue growth
  • Focus on process and continuous improvement of core projects through automation and process enhancement
  • Perform advanced analysis activities, including defining, measuring and communicating core operational metrics and providing insight into the business
  • Payroll of – Adecco India Pvt Ltd.

Dell Technologies

Sr. Business Analyst
06.2016 - 04.2017

Job overview

  • Provided program and functional leadership, communication, coordination and organization for online Quality from end-to-end projects
  • Coordinated and maintained relationships with all internal and external stakeholders
  • Build custom market/media mix models to provide insights to clients on all factors affecting Online. Quality including media/marketing, consumer behavior, sales marketing and media driversof statistical models
  • Creating Presentation to review for different client to their categories they deal with. And strategic consulting of business questions to entire Global business
  • Take a lead role in developing quota plans, reports, dashboards, presentations, and tools to aid sales in consistently tracking activities to sales results
  • Perform advanced analysis activities, including defining, measuring and communicating core operational metrics and providing insight into the business
  • Provide monthly analysis for Senior Management on CSAT reviews
  • Payroll of – Seaton India Pvt Ltd

Premier Global Solution (PGI)

Business Analyst
01.2015 - 03.2016

Job overview

  • Prepare sales account allocations monthly and apply appropriate adjustments
  • Working with Finance to prepare sales performance results against targets
  • Preparation of Annual and joiners commissioning and compensation plans
  • Provide monthly analysis for Senior Management sales reviews
  • Gather, prepare and review sales forecast files and Tracking and Analyze Sales on a weekly/monthly basis
  • Execute predictive modeling for enhanced decision making and forecasting analysis
  • Analyze segment performance and identify levers for driving revenue growth
  • Take a lead role in developing quota plans, reports, dashboards, presentations, and tools to aid sales in consistently tracking activities to sales results
  • Perform advanced analysis activities, including defining, measuring and communicating core operational metrics and providing insight into the business
  • Collaborate with key stakeholders within Sales to complete comprehensive performance and forecast analysis of specific parts of the business
  • SQL Server data loads and report generation for commissions, allocation and performance reporting

Symphony Marketing Solutions

Business Analyst
04.2009 - 12.2014

Job overview

  • Support the UK Market and brand teams by addressing any challenges/opportunities for the various product-markets
  • Top Line Analysis & Data Mining: Fixed Format reports, updated periodically with emphasis on top line trends for the clients. Monitoring brand health on an ongoing basis and providing early signals/tactical inputs to the client on key brand health indicators
  • Ad-hoc Analysis: Reporting done for special requests sent by client. Requires in depth knowledge of CPG industry, client and its categories in the market
  • NPD Analysis: Monitoring the health of clients’ NPDs and advising client on future course of action, based on past performance of own and competitor’s brand
  • Business Insights/Business Intelligence: Creating Presentation to review for different client to their categories they deal with. And strategic consulting of business questions in the UK Market
  • Created automated reports for all Top 10 Clients which will in turn help the report will be delivered without any error
  • Done automation project for major clients such as P&G, Nestle, Unilever etc. This has helped the company with revenue. Usually reports take 80 hrs of time to update and QC. However, I have reduced it to 46 hrs. to update and QC. This was recognized to Lean Six Sigma and saved millions of pounds for a year with accurate data
  • Automating the report for major UK clients such as Adcoco, P&G, Nestle, Unilever, etc....
  • Project Handling: Handling independent projects like P&G and Nestle Water Validation. Unilever
  • Direct interaction with end clients in order to help them identify their Business Scoping and Scheduling
  • Successfully handling a team of 7 for Automation Project, P&G, Unilever, Nestle etc
  • Being a Single Point of Contact from Home team for project management and coordinating with the team members
  • Functioning as a part of Best Practices group which entails sharing of best practices across different teams
  • Providing training & development to the new joiners, & mentoring them
  • Metrics Calculations: Calculating the timeliness and the accuracy metrics for the team
  • Formally known as Genpact

Education

Alagappa University

Bachelor of Computer Applications
01.2018

Dr. C.V Raman University

Bachelor of Arts
01.2015

Archarya Patashala Polytechnic

Diploma in Computer Science
01.2001

First Grade College

PUC
01.1998

William Richard High School

SSLC
01.1995

Skills

Experienced with data analysis software

Awards

Received most prestigious Silver Award from Genpact., Received prestigious In dispensable award from client for General Mills project., Received a innovator award from Genpact for KPI reports., Received the 4 times ‘Spot Award’ award in for outstanding performance during the month. These Awards are named Client from Home Team in Symphony Marketing Solutions, Have Consistently been a Star performer for the program in 24/7 Customer Pvt Ltd, Received “Excellent Performance” awards in 24/7 Customer Pvt Ltd

Training

  • Genpact process trainer. Trained 21 batches till date with approximate batch size of 20
  • Identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
  • Conducting and managing communication skills and team building exercises in the team

OTHER EXPERIENCE

  • 24/7 Customer Pvt Ltd, Technical Support Executive (Research Analyst), Sept ’05 - Apl ’09, Yahoo – Product Categorization
  • Bharathi InfoTech Limited, Team Leader, Jan ’02 – Dec ’04, Channel Sales

Certification

Lean Six Sigma

Travel

Would Love to explore and travel places which are not explored. Be attached to the nature and give it to nature

Timeline

Manager – Revenue Assurance

Rupeek Fintech Pvt Limited
08.2024 - 09.2025

Manager – Business Controller

GRT Jewelers India Pvt Ltd
10.2021 - 08.2024

Specialist Reporting

Qatar Gas Company Ltd
09.2018 - 09.2021

Business Analyst

CISCO System India Pvt Ltd
10.2017 - 10.2018

Sr. Business Analyst

Dell Technologies
06.2016 - 04.2017

Business Analyst

Premier Global Solution (PGI)
01.2015 - 03.2016

Business Analyst

Symphony Marketing Solutions
04.2009 - 12.2014

Lean Six Sigma

04-2005

Dr. C.V Raman University

Bachelor of Arts

Archarya Patashala Polytechnic

Diploma in Computer Science

First Grade College

PUC

William Richard High School

SSLC

Alagappa University

Bachelor of Computer Applications
Raghunandan NManager - MIS|Business Controller|Lead Business Analyst|Data Analyst|