Raghunandana Kulkarni
FinOps Manager
Bangalore
Summary
Finance Operations / FinOps Manager with 14+ years of experience across Order-to-Cash (OTC), Billing & Invoicing, Contracts Administration, Order Administration, Renewals Management, Record-to-Report (R2R), Revenue Reconciliation, and Statutory Compliance. Proven expertise in managing large teams, US process transitions, SLA adherence, process optimization, contract administration, and delivering accurate, timely financial operations in ITES, BPO, Shared Services, SaaS, and CA firm environments.
Overview
17
17
years of professional experience
5
5
Certifications
Work History
Senior Consultant
LKSS & Associates
05.2025 - Current
- Led Jamku implementation and workforce management initiatives, coordinating with vendor support teams and training staff to improve productivity.
- Designed and documented SOPs for GST, TDS filings, company incorporation, and internal controls.
- Oversaw GST, TDS, ROC, PF/ESI, and PT compliance across client portfolios.
- Conducted cost vs. actual billing analysis, revenue variance analysis, and prepared MIS dashboards.
- Acted as PMO coordinator for teams deployed at client locations, ensuring smooth workflows, issue escalation, and stakeholder communication.
- Led recruitment for CAs, Semi-CAs, HR, and Accounts Executives.
FinOps Manager
Greenway Health India Pvt. Ltd.
06.2023 - Current
- Oversaw Order Administration, Billing, Contracts Administration, and Renewals teams, managing 16 resources across four areas.
- Supervised teams to ensure accurate order processing, billing setup, contract modifications, and renewals.
- Managed end-to-end OTC operations including order review, contract compliance, billing, invoicing, collections support, and revenue coordination.
- Ensured proper legal documentation and accurate Contract Object updates.
- Developed and improved SOPs and best practices for all teams.
- Coordinated cross-functional relationships with Sales, Marketing, Accounting, and Finance.
- Prepared reports to evaluate productivity and team effectiveness, supporting management decisions.
- Managed multiple projects and ad-hoc requests while maintaining SLA compliance.
Assistant Manager – Business Services
WM Universal Solution India Pvt. Ltd.
10.2019 - 01.2022
- Developed and implemented standardized processes for financial operations, billing, rollback, RMP, and GIS functions.
- Monitored day-to-day process performance, tracked KPIs, and implemented corrective and preventive actions.
- Created SOPs to support knowledge sharing, process standardization, and team onboarding.
- Managed a team of 73 resources, delegating responsibilities and ensuring end-to-end delivery.
- Oversaw project execution, coordinated with cross-functional teams, and directed activities to meet timelines.
- Prepared MIS reports, dashboards, and updates to communicate performance and risks.
- Supported ERP-driven operations and worked effectively under tight deadlines, including night shifts.
Deputy Manager – Sales Audit & Revenue Reconciliation
Smartlytics Innovations Pvt. Ltd.
08.2017 - 10.2018
- Managed a team of 60+ staff in sales audit and revenue reconciliation processes.
- Developed SOPs, implemented process improvements, and workflow enhancements.
- Conducted cash, AP/AR reconciliations, and supported fraud prevention controls.
- Coordinated with cross-functional teams and prepared MIS reports.
- Monitored process performance, implemented corrective actions, and maintained knowledge-sharing documentation.
Team Lead – Operations
GraphX Solutions India Pvt. Ltd.
09.2012 - 08.2017
- Led operations teams in audits, reconciliations, commissions, inventory, and reporting processes.
- Managed MIS reporting and team escalations, ensuring timely and accurate project completion.
- Developed SOPs and knowledge-sharing materials to standardize operations.
- Supervised team members, delegated tasks, tracked performance, and implemented process improvements.
- Trained and coached team members to enhance skills, productivity, and customer service quality.
Project Leader
GraphX Solutions India Pvt. Ltd.
08.2009 - 01.2011
- Conducted cash, credit card, and bank account reconciliations.
- Managed MIS reporting, store openings/closings, and chart of accounts.
- Developed SOPs and contributed to process improvement initiatives.
- Assisted in team training, workflow standardization, and operational optimization.
Trainee Accountant
Hansum India
01.2009 - 05.2009
- Reviewed GL entries, reconciled AP/AR accounts, and supported statutory and financial reporting.
- Documented processes, assisted with tax filings, and contributed to process improvement initiatives.
- Assisted management with reporting, record keeping, and workflow standardization.
Education
MBA - Finance
Nitte Meenakshi Institute of Technology
BengaluruB.Sc. - Physics, Chemistry, Mathematics
Karnatak University
Dharwad01.2006
Skills
Salesforce (SFDC), Oracle, Microsoft AX 2012, Dynamics 365, PeopleSoft, Power BI, Tally, QuickBooks, MS Visio OTC, Billing & Invoicing, Contracts Administration, Order Administration, Renewals Management, R2R, Revenue Reconciliation, MIS & Dashboards, Process Improvement, SOP Development, SLA Management, Team Leadership
Certification
Lean Six Sigma Green Belt – Exemplar Global SAP FICO
AWARDS
Quarterly Spot Champion – FinOps High Five Appreciation Award Best Team Award
CORE COMPETENCIES
Order-to-Cash (OTC) | Billing & Invoicing | Contracts Administration | Order Administration | Renewals Management | Revenue Reconciliation | Record-to-Report (R2R) | Accounts Receivable | SOW & MSA Review | CPQ & Quotation Management | MIS & Dashboards | SOP Development | Process Improvement | SLA Management | Team Leadership | Statutory Compliance | PMO Coordination
Timeline
Senior Consultant
LKSS & Associates
05.2025 - Current
FinOps Manager
Greenway Health India Pvt. Ltd.
06.2023 - Current
PSA Fundamentals
03-2023
FinancialForce (Salesforce)
03-2023
Lean Six Sigma Green Belt – Exemplar Global SAP FICO
10-2021
Assistant Manager – Business Services
WM Universal Solution India Pvt. Ltd.
10.2019 - 01.2022
Deputy Manager – Sales Audit & Revenue Reconciliation
Smartlytics Innovations Pvt. Ltd.
08.2017 - 10.2018
Team Lead – Operations
GraphX Solutions India Pvt. Ltd.
09.2012 - 08.2017
Project Leader
GraphX Solutions India Pvt. Ltd.
08.2009 - 01.2011
Trainee Accountant
Hansum India
01.2009 - 05.2009
B.Sc. - Physics, Chemistry, Mathematics
Karnatak University
MBA - Finance
Nitte Meenakshi Institute of Technology