Raghunarayanan S
Chennai
Summary
Dynamic quality engineering leader with extensive experience at NatWest Group, excelling in test strategy and automation. Proven track record in enhancing banking application reliability and compliance through innovative performance testing and effective team leadership. Adept at integrating Agile methodologies to deliver high-quality solutions that meet regulatory standards.
Overview
12
12
years of professional experience
Work History
Assistant Vice President (AVP) – Quality Engineering
NatWest Group
07.2021 - Current
- Led end-to-end quality assurance activities across multiple billing and invoice management platforms within Commercial & Institutional Banking.
- Collaborated closely with Product Owners, Business Analysts, Engineering teams, and stakeholders to ensure complete coverage of business and regulatory requirements.
- Designed and executed comprehensive test strategies covering System Testing, Integration Testing, Regression Testing, UAT support, and Production Validation.
- Established non-functional testing approaches for load, stress, spike, scalability, compatibility, operational acceptance testing (OAT), backout testing, and active-passive environment validation to ensure system reliability under diverse conditions.
- Developed and executed performance testing solutions with Apache JMeter and K6 to assess system stability and response time, ensuring optimal performance under varying workloads.
- Prepared Non-Functional Requirements (NFRs) and workload models using production usage patterns and business transaction volumes.
- Performed API validation and backend data verification utilizing REST services, Swagger, Oracle SQL, and PostgreSQL.
- Contributed to automation initiatives through Karate Framework by developing and executing API automation scenarios, enhancing testing efficiency and coverage.
- Leveraged AI-powered tools to streamline test design, accelerate analysis, improve defect investigation, and enhance overall testing efficiency.
Software Test Lead
Accenture
01.2019 - 07.2021
- Managed test planning, execution, defect governance, and release validation across Agile and Waterfall engagements to ensure high-quality deliverables.
- Led testing activities for Citi EMEA banking applications covering payments, transfers, teller services, KYC, customer profile management, and core banking functions.
- Executed web and mobile application testing on Android and iOS banking platforms to validate functionality and user experience.
Senior Test Engineer
Maveric Systems
05.2017 - 01.2019
- Executed functional, integration, system, regression, and user acceptance testing (UAT) to ensure comprehensive test coverage and reliability.
- Performed end-to-end testing of Temenos T24 Core Banking modules including Customer Management, Accounts, Deposits, Funds Transfer, Payments, and Loans.
- Validated customer onboarding workflows, account creation, and transaction processing within T24, enhancing user experience and compliance.
- Conducted verification of APIs to ensure proper integration and functionality between systems. and interfaces between Temenos T24 and external banking systems.
- Performed data validation and backend verification using SQL queries.
- Identified, documented, and tracked defects in Jira/ALM, collaborating with development teams to ensure timely resolution.
- Analyzed business requirements and functional specifications to create detailed test scenarios and test cases.
- Conducted regression testing during application upgrades and production releases.
- Ensured compliance with banking regulations and business requirements through comprehensive test coverage.
Assistant Manager
HDFC Bank
04.2016 - 04.2017
- Managed branch operations, ensuring compliance with banking regulations and policies.
- Supervised team performance, providing coaching and support to improve service quality.
- Developed training programs for new employees to enhance their skills and knowledge.
- Executed account maintenance, customer transactions, and compliance processes, upholding operational integrity.
- Oversaw banking operations and customer service activities, ensuring seamless daily transactions.
Clerk
City Union Bank Ltd.
07.2014 - 04.2016
- Facilitated customer service, managed account servicing, handled cash operations, and ensured adherence to banking compliance standards.
- Executed branch banking operations and processed transactions to ensure seamless customer experiences.
- Maintained accurate records of customer transactions and account information.
- Assisted customers with inquiries regarding accounts and banking services.
- Processed loan applications and verified supporting documentation efficiently.
Education
Bachelor of Technology (B.Tech) - Electronics & Instrumentation
SASTRA University
01-2014
Skills
- Test strategy
- Testing methodologies
- Integration and regression testing
- User acceptance testing
- Performance testing
- Test automation strategy
- Banking application testing
- Financial transaction validation
- Regulatory compliance
- Agile delivery
- Test leadership
- Quality assurance
- API validation
- Defect management
- Non-functional testing
- Load testing
- API performance testing
- Volume testing
- Spike testing
- Endurance testing
- Performance Monitoring (CPU, Disk, Heap, JVM)
- Test strategy design
- OAT
- Backout testing
- Active-Passive Environment validation
Tools & Technologies
Performance Engineering
- Apache JMeter
- K6
- REST APIs
- Swagger
- Karate Framework (Beginner Level)
- API Functional Validation
- DX APM
- OpenTelemetry (OTEL)
- Splunk
- Splunk Alert Validation
- DX APM Alert Validation
- Oracle SQL
- PostgreSQL
- Kafka Control Center
- PCF (Pivotal Cloud Foundry)
- ECS S3 Browser
- Unix Servers (HPSA)
- JIRA
- HP ALM
- Confluence
Timeline
Assistant Vice President (AVP) – Quality Engineering
NatWest Group
07.2021 - Current
Software Test Lead
Accenture
01.2019 - 07.2021
Senior Test Engineer
Maveric Systems
05.2017 - 01.2019
Assistant Manager
HDFC Bank
04.2016 - 04.2017
Clerk
City Union Bank Ltd.
07.2014 - 04.2016
Bachelor of Technology (B.Tech) - Electronics & Instrumentation
SASTRA University