Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raghuram Perumalla

Hyderabad

Summary

Goal-oriented Customer Support Executive skilled at building trust and rapport to maintain customer loyalty. Track record of high customer retention rates thanks to excellent communication and problem-solving skills. Thriving in both self-motivated and collaborative team settings.

Overview

5
5
years of professional experience

Work History

Customer Support Executive

247.ai
Hyderabad
02.2023 - 04.2025
  • Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
  • Implemented processes for cross-selling products or services based on customer needs.Resolved customer issues in a timely manner.

Customer Support Executive

Q Connect Business Solutions
Hyderabad
02.2020 - 12.2022
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.

Education

High School Diploma -

Narayana Junior College
Hyderabad
06-2016

High School Diploma -

Geetanjali High School
Hyderabad
03-2014

Skills

  • Customer complaint management
  • Sales Techniques
  • Upselling techniques
  • Customer service
  • Promotion upselling
  • Objection handling

Timeline

Customer Support Executive

247.ai
02.2023 - 04.2025

Customer Support Executive

Q Connect Business Solutions
02.2020 - 12.2022

High School Diploma -

Narayana Junior College

High School Diploma -

Geetanjali High School

Similar Profiles

CREATE PROFILE
Raghuram Perumalla