Raghuvaran Kondru
IT Professional
Hyderabad
Summary
Accomplished Global Technical Engineer at Curia Global Pvt. Ltd., I leveraged my expertise in network security management and critical thinking to enhance operational efficiency and minimize risks. By automating risk reporting and championing new technologies, I significantly improved incident response times and fostered a culture of continuous learning, contributing to a safer, more productive work environment.
Overview
1824
1824
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Global Technical Engineer
Curia Global Pvt. Ltd.
Hyderabad
04.2022 - Current
- Identified and corrected system faults to minimize operational system downtime.
- Provided exceptional technical support, addressing client concerns and ensuring their needs were met.
- Assisted in developing business continuity plans, ensuring minimal disruption during disaster recovery scenarios.
- Strengthened network security through the implementation of multi-factor authentication and encryption protocols.
- Streamlined risk reporting by automating processes and improving communication channels between departments.
- Championed adoption of new collaboration tools within the organization, boosting productivity levels across departments.
- Evaluated third-party vendor risks, providing recommendations to minimize possible negative impacts on company operations.
- Improved incident response times by establishing a cross-functional team dedicated to addressing IT risks promptly.
- Participated in cross-departmental initiatives aimed at enhancing overall information security posture throughout the organization.
- Updated IT governance framework regularly to address evolving organizational needs and industry best practices effectively.
- Managing IT infrastructure, preparing, and maintaining documentation.
- Ensuring that team members are motivated, monitored, and measured in line with company targets.
- Assisted investigation and risk management teams with fraud investigations and risk identification.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Streamlined internal audit processes for improved efficiency and accuracy in detecting potential compliance issues.
- Served as a subject matter expert on compliance matters, providing guidance and support to colleagues across various departments.
- Improved company''s risk management strategy by identifying, assessing, and mitigating potential risks related to noncompliance.
- Played an active role in industry forums and conferences, staying informed of the latest regulatory developments and best practices to incorporate into company operations.
- Planning for service delivery for ILL, MPLS and wireless.
- Backup and restoration of iOS, and password recovery of Cisco routers and switches.
- Developed efficient IT solutions for business challenges, resulting in improved operational efficiency.
- Successfully managed multiple IT projects simultaneously, meeting strict deadlines and budget constraints.
- Mentored junior team members in technical concepts and skills development, fostering a culture of continuous learning within the organization.
- Offered troubleshooting via voice and text chat,Remote based, maintaining resolution rates of 100 %.
IT Engineer
Indoco Remedies (Anacipher CRO)
Hyderabad
09.202 - 04.2022
- Performed regular audits of user access rights, ensuring only authorized personnel had access to sensitive information.
- Improved overall IT security posture by regularly reviewing and updating protocols in alignment with industry best practices and emerging trends.
- Managed firewall configurations to maintain optimal levels of network protection while allowing for necessary business operations.
- Worked closely with legal and compliance departments to ensure adherence to relevant regulatory requirements pertaining to data privacy and information security practices.
- Evaluated new technologies to strengthen IT security infrastructure, maintaining cutting-edge protection against threats.
- Developed comprehensive documentation for network infrastructure, ensuring efficient knowledge transfer and easy reference for future maintenance tasks.
- Championed the adoption of automation tools to streamline routine networking tasks, boosting efficiency across the department.
- Initiated efforts towards energy-efficient networking strategies that reduced operational costs without compromising on performance.
- Troubleshot complex issues affecting multiple systems or sites, devising customized solutions that minimize disruptions to business operations.
- Enhanced network performance by optimizing configurations and implementing new technologies.
- Executed social media plans to create cohesive online presence.
- Collaborated with cross-functional teams to design and implement secure network solutions for various projects.
- Monitored system performance to ensure availability of all services to users.
- Deployed anti-malware solutions across the enterprise environment to protect against viruses and malicious attacks.
- Maintained data backup processes using tape library equipment or online storage facilities.
- Configured and maintained Windows Server 2008, 2012, 2016 operating systems.
- Provided technical support for LANs, WANs, network segments, Internet connections, and intranet systems.
- Designed Standard Operating Procedure (SOP) for integration of new systems and software, streamlining change management through consistent task replication.
- Designed network configurations incorporating hardware from multiple providers, harmonizing and securing multi-vendor frameworks during installation and beyond.
IT Network Admin
Aspiro Pharma Ltd (Hetero)
Hyderabad
05.2017 - 06.2021
- Monitoring current storage environments, such as usage and performance.
- Taking a backup as per customer policies, and restoring the backup for checking purposes.
- Perform storage user administration.
- Perform disk quota and rights, or permission administration.
- Install, configure, and manage storage and SAN switches.
- Conduct incident-based troubleshooting.
- Configure and administer data backup clients and servers.
- Configure and administer the Storage Area Network (SAN) and associated components, including Fiber Channel switch administration.
- Troubleshoot and fix storage issues.
- Perform routine equipment checks and preventative maintenance.
- Identified areas where additional bandwidth was needed by performing capacity planning activities.
- Updated firmware versions of all networking equipment's regularly in order to maintain optimum security standards.
- Maintained records of all changes made on the network including hardware and software upgrades.
- Evaluated emerging technologies that could be used for improving the overall efficiency of the organization's IT infrastructure.
- Performed system backups and disaster recovery operations.
- Managed Cisco routers, switches, firewalls and wireless access points.
- Conducted research on emerging products, services, protocols and standards in support of network procurement efforts.
- Resolved complex technical issues related to networking technologies such as DNS, DHCP, TCP and IP.
- Developed and implemented network security policies and procedures to protect corporate data.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Managed wireless networking setups, including access points placement and security configurations, to ensure robust mobile connectivity.
- Collaborated with cross-functional teams to support network infrastructure for critical projects and initiatives.
- Employed firewalls and VPNs to safeguard network security.
- Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
- Optimized network performance through ongoing tuning, hardware upgrades,and bandwidth optimization techniques.
- Implemented network security measures, including VPNs, access control lists (ACLs), and firewalls to protect data and systems.
- Designed, implemented, and maintained local area networks (LANs) and wide area networks (WANs) across multiple locations.
- Collaborated with IT security teams to enforce cybersecurity measures and respond to incidents promptly.
- Utilized network management tools for monitoring, configuration management, and issue resolution.
- Monitored system performance to promote network speed, availability and reliability.
- Configured hardware devices and soſtware settings to optimize network performance.
- Imaged OS and software deployments throughout system and addressed implementation concerns.
IT System Admin
Route Link (US Pharmacopeia)
Hyderabad
12.2014 - 04.2017
Corporate Trainer
M Technology Network And Security
05.2013 - 11.2014
IT Network Lead
Jodas Expoim Pvt Ltd
Hyderabad
06.202 - 09.202
- As a Server Admin, I maintain and monitor various day-to-day operations.
- Perform monitoring for Windows and Linux servers of file system sizing and running processes.
- Errors checking and hardware resource utilization.
- Work with application developers to determine storage requirements.
- Monitoring current storage environments, such as usage and performance.
- Taking a backup as per customer policies, and restoring the backup for checking purposes.
- Installed software updates and patches on servers as needed.
- Monitored system performance for issues related to network connectivity.
- Documented changes made to the network environment including any upgrades or modifications.
- Created detailed reports on network utilization and performance metrics.
- Championed best practices in network design and configuration, resulting in improved performance metrics across all relevant KPIs.
- Mentored junior team members, fostering a culture of knowledge-sharing and continuous professional development within the department.
- Maintained up-to-date documentation on network topology and inventory, simplifying troubleshooting processes while promoting better understanding among team members.
- Managed vendor relationships effectively, negotiating favorable terms for critical hardware and software acquisitions.
Education
Bachelor of Technology - Electronics And Communications Engineering
JNTU
Kakinada, India 03.2010 - 04.2013
Skills
Risk advisory
Network systems installation
Hardware and software monitoring
Vulnerability assessment
Network security management
Security information and event management
Incident management
Server administration
Windows operating system
Decision-making
Team collaboration
Critical thinking
Risk assessment
Team building
Teamwork and collaboration
Cross-functional collaboration
Additional Information
Network Supporting Skills
Switches: Cisco Switches 2k, 3k,
4k, 7k, 9k series, Nexus, and Arista
Routers: Cisco Router 1941, 2600,4351 series, cisco wireless routers
Firewalls: ASA 5K series,Firepower 1000, Fortinet 200B
Technologies: LAN, WAN
Networking: TCP/IP, RIP, EIGRP,OSPF, Switching, VPN etc.
Validation Tools: HP ALM,TrackWise Digital.
Infra–Skill Set:
Operating Systems: Windows XP,Vista, Windows 7, 10, 11
Windows Server 2008, 2012,2016, Linux
Ticketing Tools: Sapphire,ServiceNow, OTRS
Wan tool: Aryaka, granite, Time Warner
Switches: D-Link, Cisco
Monitoring Tools: Zabbix,Navisphere, Unisphere, and Nagios
Storage: EMC Clariion, DMX,VMAX, and VNX
Backup Tools: Commvault,NetBackup, r1soſt
Certification
Lean Certification -White Belt
Timeline
Cisco Certified Network Associate (CCNA) – Allison
02-2025
Lean Certification -White Belt
06-2023
Global Technical Engineer
Curia Global Pvt. Ltd.
04.2022 - Current
IT Network Admin
Aspiro Pharma Ltd (Hetero)
05.2017 - 06.2021
IT System Admin
Route Link (US Pharmacopeia)
12.2014 - 04.2017
Corporate Trainer
M Technology Network And Security
05.2013 - 11.2014
Bachelor of Technology - Electronics And Communications Engineering
JNTU
03.2010 - 04.2013
IT Engineer
Indoco Remedies (Anacipher CRO)
09.202 - 04.2022
IT Network Lead
Jodas Expoim Pvt Ltd
06.202 - 09.202
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