Raghuveer Prasad
New Delhi
Overview
11
11
years of professional experience
1
1
Certification
Work History
System Analyst
DMRC, New Delhi
New Delhi
08.2015 - Current
- Provided training to end users on how to use new features implemented in the SAP environment.
- Conducted and documented Root Cause Analysis of production system failures to minimize future failures and optimize operations.
- Identified and resolved application errors occurring during batch processing or interactive sessions.
- Imported transport requests between different systems in the landscape to move objects from one system to another.
- Monitored daily backups of all SAP production systems and ensured successful completion of the backup process.
- Performed system security administration tasks such as user management, authorization setup, and client maintenance.
- Provided technical support for SAP systems, including troubleshooting and problem resolution.
- Coordinated with functional teams on day-to-day operations related to SAP Basis activities.
- Installed patches and upgrades to ensure optimal performance of the SAP environment.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Tuned database parameters for optimum performance of the SAP systems.
Guest Faculty
Govt Engineering College Bharatpur
Bharatpur
04.2014 - 03.2015
- Planned and prepared lectures and lessons covering areas of information technology.
- Prepared and delivered lectures to undergraduate students in Computer Science topics.
Education
M.Tech - Information And Communication Technology
University Of Rajasthan
Jaipur Rajasthan08-2014
Skills
- SAP BASIS Administration
- Root cause analysis
- Application troubleshooting
- Backup monitoring
- Database tuning
- Teaching Aptitude
- Patch installation
- Problem solving
- Team collaboration
Certification
- UGC NET qualified
- ASRB NET Qualified
Timeline
System Analyst
DMRC, New Delhi
08.2015 - Current
Guest Faculty
Govt Engineering College Bharatpur
04.2014 - 03.2015
M.Tech - Information And Communication Technology
University Of Rajasthan