Raghuveer Prasad

System Analyst

DMRC, New Delhi

New Delhi

08.2015 - Current

Provided training to end users on how to use new features implemented in the SAP environment.
Conducted and documented Root Cause Analysis of production system failures to minimize future failures and optimize operations.
Identified and resolved application errors occurring during batch processing or interactive sessions.
Imported transport requests between different systems in the landscape to move objects from one system to another.
Monitored daily backups of all SAP production systems and ensured successful completion of the backup process.
Performed system security administration tasks such as user management, authorization setup, and client maintenance.
Provided technical support for SAP systems, including troubleshooting and problem resolution.
Coordinated with functional teams on day-to-day operations related to SAP Basis activities.
Installed patches and upgrades to ensure optimal performance of the SAP environment.
Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Tuned database parameters for optimum performance of the SAP systems.

Similar Profiles

AKHIL KRISHNAN RAKHIL KRISHNAN R

Manager - Safety at Delhi Metro Rail Corporation Ltd (DMRC)Manager - Safety at Delhi Metro Rail Corporation Ltd (DMRC)

Raj KumarRaj Kumar

Head Station Controller/Train Operator at Delhi Metro Rail Corporation Ltd.(DMRC)Head Station Controller/Train Operator at Delhi Metro Rail Corporation Ltd.(DMRC)