Cricket
Raghuveer Singh
Jaipur
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
QA Consultant
Bill Gosling India Private Limited.
Jaipur
11.2023 - Current
- Reviewed production processes and identified potential quality issues.
- Participated in regular meetings with senior management to discuss ongoing projects, challenges faced, and proposed improvements.
- Reduced customer complaints with consistent monitoring of products for adherence to company standards.
- Delivered presentations on findings from data analyses, highlighting areas where improvements could be made while also celebrating successes within the team or department.
- Increased first-call resolution rates by closely examining call recordings, pinpointing inefficiencies, and suggesting solutions.
- Reduced customer complaints with thorough analysis of call center data, identifying trends and making recommendations for improvements.
Sales Manager
Cotton Republic
Jaipur
09.2021 - 10.2023
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Facilitated business by implementing practical networking techniques.
- Established and cultivated solid business relationships with new or existing customers.
Education
12th - Arts
Vikramaditya Sr.. Sec. School
Jaipur 07.2013 - 05.2014
Bachelor Of Arts -
S.S. Jain Subodh PG Autonomous College
Jaipur 07.2014 - 05.2017
Skills
Business Planning
Direct Sales
Relationship Building
Problem-solving abilities
Multitasking
Time Management
Interests
Bike Ride
Timeline
QA Consultant
Bill Gosling India Private Limited.
11.2023 - Current
Sales Manager
Cotton Republic
09.2021 - 10.2023
Bachelor Of Arts -
S.S. Jain Subodh PG Autonomous College
07.2014 - 05.2017
12th - Arts
Vikramaditya Sr.. Sec. School
07.2013 - 05.2014