Cross Border Business
Raghvendar Singh
Relationship Manager (International)
New Delhi
Summary
A dedicated relationship manager focused on delivering exceptional service and fostering trust to drive mutual growth and success. Building lasting connections through personalized solutions.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Patient Delight Manager
Mozocare - Sinodia Helathcare Pvt Ltd
Noida
05.2022 - Current
- Developed and maintained relationships with customers and healthcare providers through account development.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Worked with Marketing and Operations departments to facilitate communication and deliver personalized solutions to customers.
- Developed and managed relationships with hospitals and doctors to establish cost-effective products and services.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborating with internal teams, such as sales, marketing, and product development, to deliver comprehensive solutions tailored to client requirements.
Business Development Executive
Mozocare - Sinodia Healthcare Pvt Ltd
Noida
12.2019 - 05.2022
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support client acquisition.
- Established and maintained highly effective relationships with clients and affiliated partners to drive growth.
- Onboarding accredited hospitals from all over the globe.
- Negotiated hospital's contracts and agreements to cultivate profitable business transactions.
Education
BBA - General, Banking And Insurance
Maharaja Surajmal Institute
Delhi 07.2017 - 09.2020
Higher Senior Secondary School -
Army Public School, Delhi Cantt
Delhi 04.2016 - 06.2017
Skills
Relationship building and management
Business Development
Client Relationships
Effective communication
Strategic planning
Operations management
Business workflows
CRM
Accomplishments
- Onboarded 180+ hospitals from over 8 countries for marketing affiliation.
- Opened India, Turkey, Spain and UAE for Operational Services
- Head (non-tech) for defining the query process flow in CRM (Bitrix)
- Assisted over 3700+ leads for processing and closure
- Business trip to Bangladesh - for Market understanding
- Prepared SOP for Sales and Operations Department
- Earned ESOPs of the company
Internships
Data Analyst Intern at Medmonks
Operations Intern at Bunkin Hospitality
Interests
Work Flow
Strategy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Patient Delight Manager
Mozocare - Sinodia Helathcare Pvt Ltd
05.2022 - Current
Business Development Executive
Mozocare - Sinodia Healthcare Pvt Ltd
12.2019 - 05.2022
BBA - General, Banking And Insurance
Maharaja Surajmal Institute
07.2017 - 09.2020
Higher Senior Secondary School -
Army Public School, Delhi Cantt
04.2016 - 06.2017