Led clinical staff in delivering patient-centered care, enhancing patient satisfaction and engagement.
Coordinated treatment plans with interdisciplinary teams for optimal patient outcomes.
Evaluated patients, determined care needs and managed implementation of treatment plan.
Collaborated with multidisciplinary teams to ensure continuity of care for clients.
Resolved issues related to clinical staff performance and patient care, improving overall service quality.
Ensured compliance with hospital policies and regulatory standards, mitigating risks and promoting safety.
Provided consultation services to other departments or organizations regarding clinical matters.
Interviewed applicants and made recommendations for new hires.
Monitored advances in medical technology and treatment equipment.
Nurse Manager
Indiana Surgical and Vascular
Indianapolis
01.2017 - 06.2020
Supervised nursing staff to enhance delivery of high-quality patient care.
Collaborated with physicians on comprehensive patient care plans and treatment options.
Implemented infection control protocols to uphold patient safety standards.
Monitored administration of oral, intramuscular, and IV medications, assessing for adverse reactions.
Trained nursing staff on patient care procedures and daily responsibilities for professional growth.
Managed patient intake processes, facilitating smooth admissions and discharges.
Coordinated surgical schedules to maximize operating room efficiency.
Fostered positive work environment through effective communication with nursing staff.
RN Charge Nurse
Putnam Hospital Center
Greencastle
07.2015 - 12.2017
Administered medications and treatments according to established protocols, ensuring patient safety in critical access hospital.
Monitored patient vital signs, promptly reporting changes to medical staff.
Collaborated with healthcare team to create individualized patient care plans.
Coordinated care with another RN during nightshift, ensuring comprehensive patient support and high standards of service.
Oversaw patient admission and discharge processes, facilitating smooth transitions and accurate documentation.
Collected lab specimens while ordering and interpreting diagnostic tests and lab results.
Participated in multidisciplinary team meetings to enhance patient care discussions.
Education
Associate - Nursing
University of Indianapolis
Indianapolis, IN
09-2003
Certification
ACLS Certification
Driver's License
BLS Certification
RN
Additional Information
ACLS
Summary
Dynamic clinical supervisor with extensive experience at St. Vincent's Hospital, specializing in patient satisfaction and care coordination. Proven track record of enhancing service quality through effective team management and conflict resolution. Expertise in EMR systems and a commitment to continuous improvement in healthcare practices, ensuring compliance and optimal patient outcomes.