Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Ragini Dhakad

Danish nagar Bhopal

Summary

Customer service associate with a strong record at Reliance SMSL, specializing in resolving inquiries and complaints through empathy and active listening. Expertise in time management leads to enhanced customer satisfaction and effective communication. Proven ability to solve problems and ensure positive experiences for clients.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Reliance SMSL
Bhopal
09.2024 - Current
  • Resolved customer inquiries promptly, ensuring satisfaction.
  • Addressed customer complaints and resolved issues to improve experience.

Customer Service Associate

Magnum group of pvt.ltd
Bhopal
09.2023 - 09.2024

Education

MBA - Human Resources

Scope Global Skills University
Bhopal

12th - HIGHER SECONDARY EDUCATION

Vatsalya Convent School
Bareli Distt. Raisen M.P

Bachelor of Computer Science - Biotechnology

Barkatullah University Bhopal
Bhopal

Skills

  • Communication skills
  • Active listening
  • Conflict resolution
  • Empathy
  • Time management

Personal Information

  • Date of Birth: 21/08/2004
  • Gender: Female
  • Nationality: Indian
  • Marital Status: unmarried

I hereby declare that all the above given information by me is true and based on my knowledge.

Timeline

Customer Service Associate

Reliance SMSL
09.2024 - Current

Customer Service Associate

Magnum group of pvt.ltd
09.2023 - 09.2024

MBA - Human Resources

Scope Global Skills University

12th - HIGHER SECONDARY EDUCATION

Vatsalya Convent School

Bachelor of Computer Science - Biotechnology

Barkatullah University Bhopal
Ragini Dhakad