Ragini Jivbache

• Followed the ASAP Methodology for implementation
• Carried out the base line configuration settings for Organizational Structure for MM i.e
• Plants, Storage Locations, Purchase Organizations and Purchase groups and their assignment
• Configuration of material master record including material types, number ranges, material group and applying suppressed, mandatory and optional functions
• Configured vendor master record, created vendor account groups, number ranges, purchasing group
• Defined new release strategy configuration for Purchase Requisition & Purchase orders per business blue print
• Configuration of pricing procedure as per the business process requirement such as in local and import purchasing process
• Configuration of document types and number ranges for various Purchasing documents like Purchase Requisition, Request for Quotation and Purchase Order
• Customization of material types and assign number ranges for material types
• Attending weekly meetings and discuss all the pending issues
• Handling escalated Issues, maintaining knowledge base of known issues, knowledge sharing
• Handling tickets with different priority levels raised on daily basis and closing them within defined SLA's
• Analyzing the problem to provide solutions to the user generated

• Followed the ASAP Methodology for implementation
• Carried out the base line configuration settings for Organizational Structure for MM i.e
• Plants, Storage Locations, Purchase Organizations and Purchase groups and their assignment
• Configuration of material master record including material types, number ranges, material group and applying suppressed, mandatory and optional functions
• Configured vendor master record, created vendor account groups, number ranges, and purchasing groups
• Defined new release strategy configuration for Purchase Requisition & Purchase orders per business blue print
• Handling Tickets on Day to Day Basis based on the user requirement
• Resolving issues and queries to support day-to-day operations
• Analyzing the problem to provide solutions to the user generated
• Attending KT sessions to update knowledge on new issues

Having Work Experience as Associate in Non-Technical field at TCL from July 2019 to March 2021.

Roles and Responsibilities

Ø Monitoring and Booking Tickets and working on ticket booked by customer for various issue

Ø Monitoring the raised FT and meanwhile coordinating with internal team for media observation till resolution of issue.

Ø Coordinating with last mile provider for last mile media observation and assigning of field engineering at local site or pop location as per requirement.

Ø Escalating as per escalation matrix for achieving quick resolution.

Ø Troubleshoot network connectivity issues.

Having Work Experience as SAP MM consultant at TCL from March 2021 to March 2024.

Project: SAR GROUP

Role: SAP MM functional Consultant

Project Type: SAP Support Project

Duration: Apr 2022 to Mar 2024

Roles and Responsibilities:

Ø Followed the ASAP Methodology for implementation.

Ø Carried out the base line configuration settings for Organizational Structure for MM i.e. Plants, Storage Locations, Purchase Organizations and Purchase groups and their assignment

Ø Configuration of material master record including material types, number ranges, material group and applying suppressed, mandatory and optional functions

Ø Configured vendor master record, created vendor account groups, number ranges, purchasing group

Ø Defined new release strategy configuration for Purchase Requisition & Purchase orders

Ø Configuration of document types and number ranges for various Purchasing documents like Purchase Requisition, Request for Quotation and Purchase Order

Ø Customization of material types and assign number ranges for material types

Ø Attending weekly meetings and discuss all the pending issues

Ø Handling escalated Issues, maintaining knowledge base of known issues, knowledge sharing

Ø Handling tickets with different priority levels raised on daily basis and closing them within defined SLA’s

Ø Analyzing the problem to provide solutions to the user generated.

Project: PROK DEVICE PRIVATE LIMITED

Role: SAP MM Consultant

Project Type: Implementation and support

Duration: Mar 2021 to Apr 2022

Roles and Responsibilities

Ø Followed the ASAP Methodology for implementation.

Ø Carried out the base line configuration settings for Organizational Structure for MM i.e. Plants, Storage Locations, Purchase Organizations and Purchase groups and their assignment

Ø Configuration of material master record including material types, number ranges, material group and applying suppressed, mandatory and optional functions

Ø Configured vendor master record, created vendor account groups, number ranges, and purchasing groups

Ø Defined new release strategy configuration for Purchase Requisition & Purchase orders

Ø Handling Tickets on Day to Day Basis based on the user requirement.

Ø Resolving issues and queries to support day-to-day operations.

Ø Analyzing the problem to provide solutions to the user generated.

Ø Attending KT sessions to update knowledge on new issues.

• Monitoring and Booking Tickets and working on ticket booked by customer for various issue
• Monitoring the raised FT and meanwhile coordinating with internal team for media observation till resolution of issue
• Coordinating with last mile provider for last mile media observation and assigning of field engineering at local site or pop location as per requirement
• Escalating as per escalation matrix for achieving quick resolution
• Troubleshoot network connectivity issues