RAGINI RANI
Rajula,GJ
Summary
An experienced Cabin Crew and Crew Controller with over 14 years' experience and knowledge of aviation systems, electronic systems, operating cycles, and computerized controls. Ensures that the human and commercial resources are coordinated effectively. Maintains inventory and schedules consistently. Improves the satisfaction of employees and customers.
Overview
17
17
years of professional experience
Work History
FREELANCE DIGITAL MARKETER
Self-employed
Abu Dhabi, Abu Dhabi
01.2023 - Current
- Proficiency in Google Ads & Facebook Ads.
- Conducted keyword research and implemented basic SEO optimizations for personal blog to improve search engine visibility.
- Developed financial advisor website from scratch, focusing on user experience, visual appeal, and content optimization.
- Increased customer engagement through social media.
HR Talent Acquisition Executive/HR Administration
BEDASHING BEAUTY LOUNGE
Abu Dhabi, Abu Dhabi
03.2021 - 01.2022
- Planning staffing, coordinating with department heads, and creating focused marketing strategies.
- Conducted thorough pre-screening interviews, effectively narrowing down candidate pools for hiring managers.
- Completed talent acquisition and management for 100+ internal and external placements
Senior Cabin Crew
ETIHAD AIRWAYS
Abu Dhabi, Abu Dhabi
12.2013 - 03.2020
- As Cabin Crew leader, served as onboard coach, educating and inspiring flight attendants
- Additionally, worked as Crew Controller, ensuring compliance with regulatory requirements, crew scheduling, and crew rostering.
- Achieved aircraft type certification through rigorous training and examinations, ensuring compliance with safety regulations.
- Managed crew scheduling and communication using crew management software.
- Establish and maintain CAR-OPS-compliant FTL schedules, prioritizing crew rest requirements and operational efficiency.
Lead Cabin Crew
INDIGO AIRLINES
New Delhi, DL
06.2007 - 11.2013
- Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Exceeded performance metrics for customer satisfaction surveys by consistently receiving positive feedback from passengers regarding attentive service.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
Education
High School Diploma -
Hermann Gminer School
Nainital03.2006
Bachelor of Commerce - Commerce
Maharani College
Jaipur03.2006
Skills
- Crew Scheduling
- Incident Reporting
- Flight Scheduling
- Incident Management
- Crew Supervision
- Operational Efficiency
- Talent Acquisition
- Social Media & Digital Marketing
- Google Ads & facebook Ads
- Wordpress
Languages
Timeline
FREELANCE DIGITAL MARKETER
Self-employed
01.2023 - Current
HR Talent Acquisition Executive/HR Administration
BEDASHING BEAUTY LOUNGE
03.2021 - 01.2022
Senior Cabin Crew
ETIHAD AIRWAYS
12.2013 - 03.2020
Lead Cabin Crew
INDIGO AIRLINES
06.2007 - 11.2013
High School Diploma -
Hermann Gminer School
Bachelor of Commerce - Commerce
Maharani College
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