Ragini Sarpate
Mumbai
Summary
Dynamic sales associate with expertise in enhancing customer experiences, processing transactions efficiently, and maintaining organized displays. Committed to fostering positive interactions and resolving customer inquiries with patience and professionalism.
Overview
7
7
years of professional experience
Work History
Sales Associate
Croma (Infiniti Retail Ltd
Mumai
10.2022 - Current
- Assisted customers with product inquiries and recommendations.
- Maintained organized displays to enhance product visibility.
- Processed sales transactions efficiently at the point of sale.
- Collaborated with team members to restock inventory regularly.
- Engaged customers in friendly conversation to foster a welcoming environment.
- Executed store promotional displays according to company guidelines.
- Handled customer complaints with patience and professionalism.
Customer Service Representative
Go Air
Mumbai
09.2018 - 05.2021
- Resolved customer inquiries through phone and email communication.
- Provided information on airline policies and procedures to passengers.
- Handled complaints and escalated issues to management as necessary.
- Maintained accurate records of customer interactions in the database.
Education
Bachelor of Commerce -
ISBM Univercity
Thane05-2020
Diploma in Aviation -
Amigo Acadamy
Mumbai08-2017
HSC - Commerce
Sidharth Collage
Churchgate Mumbai04-2017
High School Diploma -
Sarawati Vidya Mandir
02-2014
Skills
- Visual merchandising
- Product knowledge
- Inventory management
- Point of sale operation
- Customer relationship management
- Problem solving
- Time management
- Complaint handling
Accomplishments
- Awarded Croma Star five times
- Best customer service
- Highest OL Sale Award
- Highest Vas Sale
Timeline
Sales Associate
Croma (Infiniti Retail Ltd
10.2022 - Current
Customer Service Representative
Go Air
09.2018 - 05.2021
Bachelor of Commerce -
ISBM Univercity
Diploma in Aviation -
Amigo Acadamy
HSC - Commerce
Sidharth Collage
High School Diploma -
Sarawati Vidya Mandir
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