Summary
Overview
Work History
Education
Skills
Languagefluency
Personal Information
Timeline
Generic

Ragini Tamang

Customer Support / US HR / QA
Vadodara

Summary

Results driven and accomplished US – HR professional having sound experience in Employee Relations domain & major HR operations coupled with strong knowledge in performance management & abiding and maintaining standard operating procedures set by the management. Extensively maintained and enhanced the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Adept at developing and managing relationships with employees at all levels, improving communication channels, resolving issues and monitoring employee development in a diverse work environment. Responded to and resolved all contractor queries/issues/concerns. Processed contractor hires and terminations. On-board newly hired contractors ensuring completion of drug screen, background check and new hire paperwork. Handling Off-boarding of contractors – terminations, resignations and counseling request. Processed rate adjustments and cost sheets for contractor wage and bill rate increases. Received, completed and submitted all client-required compliance audits. Excellent communicational and organizational skills.

Overview

3
3
years of professional experience

Work History

US-HR

Rangam Consultants Inc
3 2018 - 10.2020
  • Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records.

Executive - Operations

Collabera Technologies Pvt. Ltd
02.2016 - 07.2016
  • Executing On boarding process being able to initiate and complete the on boarding processes as per the compliance norms of Collabera, US State & Federal Govt
  • & Collabera's Clients.

Online Chat Representative & Quality Analyst

Etech Global Services Pvt Ltd
02.2013 - 07.2015
  • Worked as online chat representative
  • As per process, we used to navigate new customers through online order process, make recommendation and up sale products by asking probing questions and also assist existing customers with their questions about services.

Education

Intermediate -

GSEB

Skills

Determination

Sincerity

Quick learner

Positive attitude

Adaptable

Languagefluency

  • English
  • Hindi
  • Gujarati

Personal Information

  • Date of Birth: 12/09/91
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Executive - Operations

Collabera Technologies Pvt. Ltd
02.2016 - 07.2016

Online Chat Representative & Quality Analyst

Etech Global Services Pvt Ltd
02.2013 - 07.2015

US-HR

Rangam Consultants Inc
3 2018 - 10.2020

Intermediate -

GSEB
Ragini TamangCustomer Support / US HR / QA