Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
RAGOTHKUMAR  G

RAGOTHKUMAR G

1/33 KALIAMMAN KOVIL STREET, AMANI KONDALAMPATTI, SALEM

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

6
6
years of professional experience
12
12
years of post-secondary education

Work History

Account Manager

ARG CO RAJA SAGO FACTORY
SALEM
10.2018 - Current
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.

Billing Manager

KPN SPEED PARCEL SERVICE
SALEM
09.2017 - 09.2018
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
  • Reviewed billing problems, researched issues, and resolved concerns.

Education

M. COM - Accounting And Finance

GOVERMENT ARTS COLLEGE
SALEM
07.2016 - 05.2018

HSE -

THE GUGAI HR SEC SCHOOL
GUGAI, SALEM
06.2006 - 04.2013

B. COM - Accounting And Computer Science

JAIRAM ARTS AND SCIENCE COLLEGE
SALEM
06.2013 - 05.2016

Skills

    Order management

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Timeline

Account Manager

ARG CO RAJA SAGO FACTORY
10.2018 - Current

Billing Manager

KPN SPEED PARCEL SERVICE
09.2017 - 09.2018

M. COM - Accounting And Finance

GOVERMENT ARTS COLLEGE
07.2016 - 05.2018

B. COM - Accounting And Computer Science

JAIRAM ARTS AND SCIENCE COLLEGE
06.2013 - 05.2016

HSE -

THE GUGAI HR SEC SCHOOL
06.2006 - 04.2013
RAGOTHKUMAR G