Rinku Agrawal
Product Manager
Pune,MH
Summary
With 17 years in IT, specializing in Big Data, data warehousing, data governance, and product management, the expertise offered is extensive. This includes 10 years in Data Warehouse, ETL development, Big Data platforms, and the Hadoop ecosystem. Proficiency in AI/ML tools comes with over 2 years of experience, alongside strong skills in MSBI tools and Power BI dashboard construction.
Key achievements include developing a comprehensive data mining engine and enhancing reporting accuracy while managing a BI Reporting and analytics platform team. There is also experience in deploying end-to-end ML pipelines, improving model deployment efficiency. Adept at collaborating with diverse stakeholders and thriving in fast-paced environments. Known for hiring, mentoring, and fostering career growth, demonstrating a strong ability to build and lead effective teams.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
PRODUCT MANAGER - DATA GOVERNANCE & REGULATION
MasterCard Inc.
Pune
10.2022 - Current
- Developed and launched a comprehensive data mining engine, achieving a 360-degree view of platform utilization
- Created product roadmaps, analyzed KPIs, and identified improvement opportunities
- Built and presented dashboards in Power BI Fabric, promoted tools in forums, and integrated GenAI capabilities
- Led sprint planning, provided technical guidance, and collaborated with stakeholders to define success metrics
- Increased platform adoption by 30% through targeted user engagement initiatives
- Reduced data processing time by 25% by optimizing ETL workflows
PEOPLE MANAGER - BI REPORTING & ANALYTICS PLATFORM
MasterCard Inc.
Pune
10.2020 - 09.2022
- Managed BI Reporting and analytics platform team for Enterprise Datawarehouse
- Drove On-soil Datawarehouse implementation and managed analytics and data science platforms
- Designed BI Reporting solutions, coordinated with teams, and introduced agile methodologies
- Facilitated onboarding, motivated employees, and handled performance reviews
- Improved reporting accuracy by 20% through enhanced data validation processes
- Successfully led a team to deliver a critical project three weeks ahead of schedule
SOLUTION ARCHITECT - AI ENGINEERING TEAM
MasterCard Inc.
Pune
06.2019 - 09.2020
- Deployed end-to-end ML pipelines and built a unified data science platform
- Designed AI platform architecture, provided technical guidance, and tracked team progress
- Managed project roadmaps, resource allocation, and documentation
- Increased model deployment efficiency by 40% through streamlined processes
- Enhanced collaboration between data science and engineering teams, resulting in faster project delivery
ETL LEAD - DW CORE APPLICATIONS
MasterCard Inc.
Pune
05.2016 - 05.2019
- Led quarterly core releases, performed end-to-end changes, and provided technical guidance
- Managed Oracle, Netezza, and Hadoop databases, and drove disaster recovery activities
- Conducted daily stand ups, identified process improvements, and led tech debt and core release teams
- Reduced ETL processing time by 30% through performance tuning and optimization
- Successfully managed a team to deliver multiple high-impact projects on time and within budget
ETL LEAD - DW HADOOP PLATFORM
MasterCard Inc.
Pune
03.2015 - 04.2016
- Led ETL framework development for Hadoop, mentored new hires, and resolved data issues
- Performed quarterly releases, created support models, and provided status updates
- Increased data processing efficiency by 25% through optimized ETL workflows
- Improved team productivity by 20% through effective mentoring and training programs
PROJECT LEAD - SAP BI-IMPLEMENTATION
Tata Consultancy Services
Mumbai
05.2013 - 02.2015
- Designed data warehouse and data mart entities, created ETL jobs, and provided project recommendations
- Recruited and supervised team members, defined roles, and trained juniors
- Provided project updates and conducted audits
- Successfully delivered a major BI implementation project ahead of schedule
- Enhanced data accuracy by 15% through improved ETL processes
ONSITE SUPPORT LEAD - SEARS HOLDINGS
Tata Consultancy Services
Chicago
02.2012 - 03.2013
- Owned critical applications in Supply Chain Management, tracked incidents, and performed root cause analysis
- Reduced incidents, managed systems maintenance, and provided status reports
- Decreased incident resolution time by 20% through improved troubleshooting processes
- Enhanced system reliability by implementing proactive maintenance strategies
ONSITE SUPPORT ANALYST - THE HOME DEPOT
Tata Consultancy Services
Atlanta
06.2010 - 12.2011
- Coordinated with clients and contractors, managed project phases, and tracked progress
- Generated status reports, interfaced with design teams, and managed construction schedules
- Successfully managed multiple projects simultaneously, ensuring timely delivery
- Improved project efficiency by 15% through effective resource management
MODULE LEAD - FISERV OUTPUT SOLUTION
Tata Consultancy Services
Mumbai
06.2008 - 05.2010
- Performed requirement analysis, documented specifications, and developed system designs
- Monitored defects, executed test cases, and provided production support
- Reduced defect rates by 20% through rigorous testing and quality assurance processes
- Successfully led a team to deliver a critical module ahead of schedule
COBOL, SQL AND UNIX DEVELOPER - FNS-IDC
Tata Consultancy Services
Mumbai
03.2007 - 05.2008
- Developed and customized banking modules, performed unit testing, and prepared specifications
- Conducted functional walk-throughs and fixed defects
- Improved code quality by 15% through thorough testing and code reviews
- Successfully delivered multiple projects on time and within budget
Education
Bachelor of Engineering - Computer Science
Jawaharlal Darda Institute Of Engineering And Tech
Yavatmal, India 06.2002 - 05.2006
Skills
- ETL design & development
- Data Warehousing
- Big Data & Hadoop Ecosystem
- AI/ML Tools
- API Service
- Mentoring and Coaching
- Stakeholder Management
- Market GoTo Strategy
- Product lifecycle management
- Project planning
- Product vision and strategy
- Product development
- Roadmap development
- Teamwork and collaboration
- Product strategy
Certification
Academy Accreditation - Databricks Lakehouse Fundamentals
Timeline
Academy Accreditation - Databricks Lakehouse Fundamentals
04-2024
Professional Certification in Product Management - SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
06-2023
PRODUCT MANAGER - DATA GOVERNANCE & REGULATION
MasterCard Inc.
10.2022 - Current
PEOPLE MANAGER - BI REPORTING & ANALYTICS PLATFORM
MasterCard Inc.
10.2020 - 09.2022
SOLUTION ARCHITECT - AI ENGINEERING TEAM
MasterCard Inc.
06.2019 - 09.2020
ETL LEAD - DW CORE APPLICATIONS
MasterCard Inc.
05.2016 - 05.2019
ETL LEAD - DW HADOOP PLATFORM
MasterCard Inc.
03.2015 - 04.2016
PROJECT LEAD - SAP BI-IMPLEMENTATION
Tata Consultancy Services
05.2013 - 02.2015
ITIL Foundation Certificate in IT Service Management
02-2013
ONSITE SUPPORT LEAD - SEARS HOLDINGS
Tata Consultancy Services
02.2012 - 03.2013
ONSITE SUPPORT ANALYST - THE HOME DEPOT
Tata Consultancy Services
06.2010 - 12.2011
MODULE LEAD - FISERV OUTPUT SOLUTION
Tata Consultancy Services
06.2008 - 05.2010
IBM Certified Database Administrator - DB2
04-2008
COBOL, SQL AND UNIX DEVELOPER - FNS-IDC
Tata Consultancy Services
03.2007 - 05.2008
Bachelor of Engineering - Computer Science
Jawaharlal Darda Institute Of Engineering And Tech
06.2002 - 05.2006
Similar Profiles
Shashank RanganathShashank Ranganath
Software Engineer at Mastercard Inc.Software Engineer at Mastercard Inc.
Amrit PoojariAmrit Poojari
Lead Security Engineer at MastercardLead Security Engineer at Mastercard
Precious Mmiba Tidogo AsampoahPrecious Mmiba Tidogo Asampoah
Baobab Ambassador at Mastercard FoundationBaobab Ambassador at Mastercard Foundation